Reports of springboard relaunching, should I go to Genius Bar?

VertPin

macrumors 6502a
Original poster
Nov 12, 2015
604
417
hey, just curious if visiting the Genius Bar would yield any good results. I don't want to trade my phone in as it's perfect, but occasionly it will just crash. It's done this various times.

I have an appointment set for 5:00 PM, is it worth going?

I'm not sure if it is a software update that could fix it or not.
 

crawfish963

macrumors 6502a
Apr 16, 2010
548
289
Texas
I'm sure it's a software issue that will be patched. I have had it happen twice while trying to take a photo.
 

T5BRICK

macrumors G3
Aug 3, 2006
8,085
2,055
Oregon
hey, just curious if visiting the Genius Bar would yield any good results. I don't want to trade my phone in as it's perfect, but occasionly it will just crash. It's done this various times.

I have an appointment set for 5:00 PM, is it worth going?

I'm not sure if it is a software update that could fix it or not.
They'll be able to run diagnostics and if they find any hardware problems, they'll be able to swap it out. If it's software, the best you can do is restore with iTunes.
 

VertPin

macrumors 6502a
Original poster
Nov 12, 2015
604
417
Couldn't I restore through the phone in settings? Already done this.

I assume it is ios10 related imo
 

andyp350

macrumors 6502a
Aug 14, 2011
807
453
I'm getting this at least once a day with my 7 Plus. Never experienced it an an iPhone before. I assumed it was an iOS 10 glitch but maybe I should make an appointment.
 

twittervanitybonet

macrumors member
Sep 9, 2015
69
29
Seattle Bytches
I'm getting this at least once a day with my 7 Plus. Never experienced it an an iPhone before. I assumed it was an iOS 10 glitch but maybe I should make an appointment.
It has to be a glitch with iOS 10 (did not have the issue on iOS 9 ) since I get it a few times a day. It seem to happen when I swipe/Pull down on the screen .... and no the beta 10 iOS does not appear to fix it
 

richard371

macrumors 68020
Feb 1, 2008
2,338
579
Usually bad hardware will cause a full reboot or shutdown. A simple springboard crash is almost always software. I've had them with just about every iPhone and as more updates rollout they disappear.

Now if you get a replacement and it goes away its probably because you are doing a restore to the replacement and not because of bad hardware.

Maybe try a restore first or reload the OS rather then play the iPhone lottery. You can always go to the Genius bar anytime.
 

twittervanitybonet

macrumors member
Sep 9, 2015
69
29
Seattle Bytches
Usually bad hardware will cause a full reboot or shutdown. A simple springboard crash is almost always software. I've had them with just about every iPhone and as more updates rollout they disappear.

Now if you get a replacement and it goes away its probably because you are doing a restore to the replacement and not because of bad hardware.

Maybe try a restore first or reload the OS rather then play the iPhone lottery. You can always go to the Genius bar anytime.
It's definitely software ... and I did the brand new restore (like 3 times ) and it still does it .... guess it's just a waiting game now til an update. A lot are speaking bout it on twitter (which I thought it was just my 6s plus )
 
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