Requirements for iPhone Replacement (Battery Life)

Discussion in 'iPhone' started by iPhoneApple, Jul 7, 2013.

  1. iPhoneApple macrumors 6502

    Joined:
    Jan 24, 2011
    #1
    I have an iPhone 5 that I've had since launch day and my max usage time has never been more than 4.5 hours (using Facebook, a few Youtube videos, and using Safari). I have restored my phone several times, but that has not improved battery life. Is this grounds for Apple replacing my iPhone's battery or replacing my iPhone under the 1 year warranty?
     
  2. markthrash macrumors regular

    markthrash

    Joined:
    Jun 21, 2010
    Location:
    Texass
    #2
    I got my battery kit replaced this past weekend. It's something that Apple does cover if you still have their 1-year warranty. I would say 4.5 hours of usage is unacceptable and an Apple Genius should be able to run diagnostics on your phone and determine how bad of shape the battery is in. If it turns out anything like mine, they'll offer to either replace the battery or replace the phone entirely.

    I really wasn't picky, but honestly I was hoping for a complete phone replacement, mainly due to me just wanting any excuse for a free new iPhone. That was almost the case, but he offered to replace the battery for free, which isn't a bad scenario either. It took about half an hour and my phone was ready.

    I'm now up to 9 hours of usage on my phone, so I couldn't be happier (well, maybe I'd be happier with a new phone, but hey, 9 hours, c'mon, that's pretty damn good).
     
  3. iPhoneApple thread starter macrumors 6502

    Joined:
    Jan 24, 2011
    #3
    Ok, thanks for the information. I think I'll schedule a Genius Bar Appointment and see what they have to say.
     

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