Reservation Thread: "The page you’re looking for can’t be found"

Discussion in 'iPhone' started by DerfBWH, Sep 9, 2016.

  1. DerfBWH macrumors 6502

    Joined:
    Aug 11, 2008
    #1
    If possible, here's a thread where those of us who were landed with "Reservations" to order due to carrier system issues this morning can update each other on the status of our orders.

    Ordered 3:10 AM EST. Got an email around 6 AM this morning that I can now go ahead and complete my order. Stuck on the dreaded "The page you're looking for can't be found" page after I go through all the confirmation steps.

    Misery loves company, after all. :p
     

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  2. bova80 macrumors 6502a

    Joined:
    Jul 8, 2008
    Location:
    Pittsburgh, PA
    #2
    Been getting the same thing all morning to which point it locked me out for an hour
     
  3. gthorson macrumors member

    Joined:
    Mar 12, 2015
    Location:
    Southern California
    #3
    Same problem for me. How to move forward???!!!
     
  4. JayDH macrumors 6502

    Joined:
    Jan 20, 2008
    #4
    Everyone is having this problem. No idea when it will be fixed. My carrier stopped sending me PINs to get through the steps as well. What a mess!
     
  5. aussiechick28 macrumors newbie

    Joined:
    Sep 17, 2009
    #5
    Same problem here, been trying all morning since I woke up at 5:30am PT. I even tried contacting apple sales and their phone system wouldn't take my call because of 'high call volume'.

    I'm extremely frustrated and disappointed now.

    Does anyone know if we do manage to place the order before 4pm on 9/10 are we still guaranteed 9/16 delivery?
     
  6. DerfBWH thread starter macrumors 6502

    Joined:
    Aug 11, 2008
    #6
    Good news and bad news.

    Good news: I was able to get past this error message by removing the /US from the URL. So anyone having this problem - worth a try.

    Bad news: Now I'm getting the error message below. When I click "Select a location," every single store says "Unavailable." Unable to checkout at all now. I have extraordinarily low expectations of fixing this. Looks Like I may be giving Apple a call later today, if I can even get through.
     

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  7. JayDH macrumors 6502

    Joined:
    Jan 20, 2008
    #7
    If this isn't sorted out soon, and if my delivery date is November like some others, I'm just keeping my SE and skipping the 7 altogether. Apple is getting so bad at product launches it is ridiculous.
     
  8. mcdj macrumors G3

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
  9. aussiechick28 macrumors newbie

    Joined:
    Sep 17, 2009
    #9

    Thank you!!!!!! This actually worked for me. Given all the in store pick up options are unavailable now I did the shipping option. Fingers crossed! I did just get an email that my order was processing and it showed delivers by 9/16.
     
  10. MABALI macrumors newbie

    Joined:
    Sep 30, 2011
    #10
    i am having The same issue....they are not answering calls due to the high volume indeed. Do you think a visit to the Appale store would help??? I don't want to lose my reservation and delivery date...
     
  11. applearchivist macrumors newbie

    applearchivist

    Joined:
    Sep 9, 2016
    #11
    Removing "US" from the error page worked for me!! Thank you!

    After removing it, I was taken to a login screen and once entering my apple id and password it took me to the pickup/delivery option screen. There were no devices left for pickup, but I got my 7+ 128 GB Rose Gold for delivery on 9/16.

    I went through the Apple iPhone Upgrade Program (new user) and didn't have any issues with payment and keeping that delivery date.
     
  12. JPM42 macrumors 6502

    Joined:
    Oct 21, 2007
    #12
    Having the same issue. Removing US from the URL works, although when I get to checkout, I'm unable to get it delivered (ordering on two-year contract, but it insists I might need to pay a deposit), and there's no possibility for pick up.
     
  13. moetownslick macrumors regular

    moetownslick

    Joined:
    Jun 15, 2009
    #13
    worked for me as well...but now my delivery date is Oct 14-21 LMAO....oh well.
     
  14. applearchivist macrumors newbie

    applearchivist

    Joined:
    Sep 9, 2016
    #14
    Yeah that may be a thing I guess if you are doing a 2 year contract. I did the Apple IUP so there was no deposit. Payment process mirrored what I did the night before for my now cancelled 9/27-9/29 shipped iPhone.
     
  15. JBHK macrumors newbie

    Joined:
    May 5, 2015
    #15
    Removing /US totally worked for me. Phone delivery scheduled 9/16. Thank you!!
     
  16. MABALI macrumors newbie

    Joined:
    Sep 30, 2011
    #16
    I don't see US in nthe URL...how did you remove it? This is getting ridiculous..! :(
    --- Post Merged, Sep 9, 2016 ---
    How did you remove the US....it's not editable for me...see the screenshot
     

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  17. ramonabynes macrumors regular

    ramonabynes

    Joined:
    Jun 28, 2016
    #17
    if you can't click in there and see the full URL then try it in a different browser
     
  18. apwtwenty macrumors 6502

    apwtwenty

    Joined:
    Mar 16, 2011
    #18
    the page where you received the error, remove the /US, it's near the beginning of the url

    worked for me !

    thanks again everyone
     
  19. teamjaycub macrumors 6502

    Joined:
    Oct 22, 2011
    #19
    Removing US from URL allowed me to order. My phone is coming 9/16.
     
  20. ramonabynes macrumors regular

    ramonabynes

    Joined:
    Jun 28, 2016
    #20
    so essentially this is a web issue that may not be fixed (or identified) by developers for another day or two?

    People can't even get anyone on the phone to let them know.
     
  21. rangers97 macrumors newbie

    rangers97

    Joined:
    Sep 9, 2016
    Location:
    New Jersey
    #21
    After spending an hour plus on hold with Apple team who acknowledged the issue but no idea how to resolve I find the answer here.....Thank you as it worked. Just one question ....How the heck would anyone know that ?
     
  22. MABALI macrumors newbie

    Joined:
    Sep 30, 2011
    #22
    Can't get new code by txt and the old code is not working...damn it
     
  23. teamjaycub macrumors 6502

    Joined:
    Oct 22, 2011
    #23
    This happened to me as well. I had to keep trying until it locked me out for an hour. After the hour wait, I could get a new code.
     
  24. Nikos macrumors 68000

    Nikos

    Joined:
    Nov 20, 2008
    Location:
    New York
    #24
    I keep getting an error after entering my one time code. I've tried so many times, I even had to wait an hour due to too many requests and it's still not working.
     
  25. apwtwenty macrumors 6502

    apwtwenty

    Joined:
    Mar 16, 2011
    #25
    idk man, trial and error ?
    lol :/
     

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