Reserved my iPhone 5 at upgrade price! But can I paid full price once I get to Apple?

aziatiklover

macrumors 68030
Original poster
Jul 12, 2011
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8.8.8.8 and 8.8.4.4
So I made the 10-4 reservation on apple.com, and it wouldnt let me choose full price of course.

Instead it asked all my infos with att and I had to choose the $450 iphone 5 upgrade!

However, will i be able to just pay full price instead once i show up at the apple store tomorrow?
 

as0016

macrumors regular
Sep 24, 2012
100
0
No, in fact you've already paid for it. Unless the system changed from a night ago, you had to pay when you did the reservation. When you go to the apple store, they'll just ask for ID and order number and give you the phone after accepting all the terms and conditions of your contract extension. So unless you can get them to let you return/cancel the purchase and then sell you the same phone for full price, there probably isn't any easy way to do this.
 

aziatiklover

macrumors 68030
Original poster
Jul 12, 2011
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8.8.8.8 and 8.8.4.4
No, in fact you've already paid for it. Unless the system changed from a night ago, you had to pay when you did the reservation. When you go to the apple store, they'll just ask for ID and order number and give you the phone after accepting all the terms and conditions of your contract extension. So unless you can get them to let you return/cancel the purchase and then sell you the same phone for full price, there probably isn't any easy way to do this.
Ah fuuuuuuu i didnt realize i paid for it when i enter my CC! Well i guess i will have to return it then.
 

ralturki

macrumors newbie
Sep 18, 2012
27
0
Rochester, NY
Ah fuuuuuuu i didnt realize i paid for it when i enter my CC! Well i guess i will have to return it then.
When I got one of my iPhones @ apple store, I watched the screens he walked through to complete the transaction (on his POS iPhone/iPod?), and one of the screens offered 2 options: 2 years commitment, or No commitment.

There shouldn't be an issue if you ask for a full price one! it's just a click/touch from his/her side!
 

as0016

macrumors regular
Sep 24, 2012
100
0
When I got one of my iPhones @ apple store, I watched the screens he walked through to complete the transaction (on his POS iPhone/iPod?), and one of the screens offered 2 options: 2 years commitment, or No commitment.

There shouldn't be an issue if you ask for a full price one! it's just a click/touch from his/her side!
If you did a walk in purchase and did not do a purchase for pickup then yes, this is correct. However, everything is already locked in if you did it using a purchase for pickup - the only screens they'll go through on their ipod/ipad w.e. when you pick up is stuff verifying you are the person who purchased it and that you are agreeing to their terms and that you are picking it up.
 

aziatiklover

macrumors 68030
Original poster
Jul 12, 2011
2,661
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8.8.8.8 and 8.8.4.4
Some updates: everything went well at Apple. Got there told them that I didnt want to use my upgrade anymore.

So the specialist canceled my att upgrade return the phone then sold it back to me at full price.

However, i forgot to open to check for any damage out of the box at the apple store.

So guess what went home opened the box look over the iphone then bam saw a big ass nicked :eek: :rolleyes:

now I have to go back and return it if they have any in stock for purchase or get it swap under warranty!

What do you guys recommend me to do? Return/buy new or swap/warranty?

Ps: it is a white iphone att 16gb not the black version.
 

macingman

macrumors 68020
Jan 2, 2011
2,144
3
Some updates: everything went well at Apple. Got there told them that I didnt want to use my upgrade anymore.

So the specialist canceled my att upgrade return the phone then sold it back to me at full price.

However, i forgot to open to check for any damage out of the box at the apple store.

So guess what went home opened the box look over the iphone then bam saw a big ass nicked :eek: :rolleyes:

now I have to go back and return it if they have any in stock for purchase or get it swap under warranty!

What do you guys recommend me to do? Return/buy new or swap/warranty?

Ps: it is a white iphone att 16gb not the black version.
Would probably be easier to swap it under warranty, there wouldn't be any refurbs yet so you would get a new model probably. Just make sure to check the replacement for scratches before leaving. Good luck.
 

aziatiklover

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Original poster
Jul 12, 2011
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8.8.8.8 and 8.8.4.4
Yea i hope so! :cool: anwyays didnt think that it was that bad this year with apple QC.

I was thinking all the thread about damages on here were just bad luck.
 

PhoenixMac

macrumors 65816
Mar 7, 2010
1,007
1
I heard stories of them not doing warranty swaps because you didn't open it in store to verify and they say that you could have caused them.

Just an FYI.
 

ANMA dojo

macrumors regular
Mar 22, 2010
198
1
here's my experience:

upgraded a non-eligible line, so had to pay full price on the phone on the online reservation thingy.

when I went to pick it up at the Apple Store, I asked the guy if he could cancel my order, and simply let me buy the phone he was holding as "device only" since it was the same price, but he adamantly said no.

I didn't want it attached to my AT&T line, cuz I wanted to make sure that it wouldn't be attached to my line, and that it would be factory unlocked. I gave in though when I realized he wouldn't budge, figuring I could just pay $6 to get it unlocked on ebay.

here's what I realized later tho -- even though the phone carried my line, it was factory unlocked since I paid full price on it! checking UnlockFusion's IMEI checker (and others as well), they all said that the iphone 5 that I bought was already factory unlocked.

the only issue left was to get my line off that phone, which was simple enough. I went to AT&T store, told them I intended on selling the iphone 5, and had them transfer the line from the iphone 5 onto a different sim card. I also made sure at that time that the data was removed, since it would be used on a dumbphone. I also clarified with the AT&T rep that since I bought the phone without subsidy, my 2 year contract wasn't renewed or extended.


long story short:
if you upgrade a non-eligible line and pay full price, won't extend your contract and you get the phone factory unlocked... with the benefit of reserving online the night before!
 

Pirate515

macrumors regular
Oct 18, 2011
105
20
I guess they changed the way reservations system works compared to last year.

Last year, I got an unlocked 4S from one of Apple retail stores before they were officially released by buying AT&T one at full retail price as these were already unlocked (thanks to an article on here). I also reserved mine the night before as I didn't want to waste time going to the store and walking away with nothing. When I made the reservation, they didn't ask for any CC info; just carrier, color and size. The actual payment took place at the store; when the checkout time came I told the sales guy that I wanted to pay full retail to avoid extending my contract with AT&T, which was no problem with him.

Not sure what prompted Apple to change the system and start charging for reservations upfront, I guess last year they counted a lot of no-shows and were sitting on piles of units that they couldn't sell until the following day. I guess one is more inclined to go pick that phone up if they have already paid for it. Although, no-shows will now be a bit of a bigger pain for Apple since they'll have to issue them refunds.
 

ANMA dojo

macrumors regular
Mar 22, 2010
198
1
Although, no-shows will now be a bit of a bigger pain for Apple since they'll have to issue them refunds.
not true this year. unlike last year, the email they send about orders being ready don't have an expiration time or time limit to pick up (at least none that I could find in the email).
 

7even

macrumors 6502a
Jan 11, 2008
960
11
Some updates: everything went well at Apple. Got there told them that I didnt want to use my upgrade anymore.

So the specialist canceled my att upgrade return the phone then sold it back to me at full price.

However, i forgot to open to check for any damage out of the box at the apple store.

So guess what went home opened the box look over the iphone then bam saw a big ass nicked :eek: :rolleyes:

now I have to go back and return it if they have any in stock for purchase or get it swap under warranty!

What do you guys recommend me to do? Return/buy new or swap/warranty?

Ps: it is a white iphone att 16gb not the black version.
They usually have a separate stock of new retail boxed units meant for these swaps, so even if they don't have any retail phones left to sell you, they may still be able to swap yours for a new retail boxed unit. And if not, there's always the white-box ones without the accessories and stuff (but still new).
 

aziatiklover

macrumors 68030
Original poster
Jul 12, 2011
2,661
94
8.8.8.8 and 8.8.4.4
I heard stories of them not doing warranty swaps because you didn't open it in store to verify and they say that you could have caused them.

Just an FYI.
Your story must be in a different planet or galaxy!

here's my experience:

upgraded a non-eligible line, so had to pay full price on the phone on the online reservation thingy.

when I went to pick it up at the Apple Store, I asked the guy if he could cancel my order, and simply let me buy the phone he was holding as "device only" since it was the same price, but he adamantly said no.

I didn't want it attached to my AT&T line, cuz I wanted to make sure that it wouldn't be attached to my line, and that it would be factory unlocked. I gave in though when I realized he wouldn't budge, figuring I could just pay $6 to get it unlocked on ebay.

here's what I realized later tho -- even though the phone carried my line, it was factory unlocked since I paid full price on it! checking UnlockFusion's IMEI checker (and others as well), they all said that the iphone 5 that I bought was already factory unlocked.

the only issue left was to get my line off that phone, which was simple enough. I went to AT&T store, told them I intended on selling the iphone 5, and had them transfer the line from the iphone 5 onto a different sim card. I also made sure at that time that the data was removed, since it would be used on a dumbphone. I also clarified with the AT&T rep that since I bought the phone without subsidy, my 2 year contract wasn't renewed or extended.


long story short:
if you upgrade a non-eligible line and pay full price, won't extend your contract and you get the phone factory unlocked... with the benefit of reserving online the night before!
:eek: wow dude you went all that hassle!? All I did was just no thanx on the upgrade I would like to pay full price. So they cancel my att upgrade made a return then sold it at retail!

I guess they changed the way reservations system works compared to last year.

Last year, I got an unlocked 4S from one of Apple retail stores before they were officially released by buying AT&T one at full retail price as these were already unlocked (thanks to an article on here). I also reserved mine the night before as I didn't want to waste time going to the store and walking away with nothing. When I made the reservation, they didn't ask for any CC info; just carrier, color and size. The actual payment took place at the store; when the checkout time came I told the sales guy that I wanted to pay full retail to avoid extending my contract with AT&T, which was no problem with him.

Not sure what prompted Apple to change the system and start charging for reservations upfront, I guess last year they counted a lot of no-shows and were sitting on piles of units that they couldn't sell until the following day. I guess one is more inclined to go pick that phone up if they have already paid for it. Although, no-shows will now be a bit of a bigger pain for Apple since they'll have to issue them refunds.
Yeap thats wat I did last year as well! Thats why i didnt even notice they charged me when I enter mycredit card! And I remember that last year we had a specific time that if we didnt show up it would be cancel and go on sale to someone else.

They usually have a separate stock of new retail boxed units meant for these swaps, so even if they don't have any retail phones left to sell you, they may still be able to swap yours for a new retail boxed unit. And if not, there's always the white-box ones without the accessories and stuff (but still new).
Thanx for the info.
 
Last edited:

ninethirty

macrumors 6502a
Mar 1, 2006
795
265
So.. is there any definitive way to go about doing this?

I'm on AT&T now, but I'm not on contract, I want to move to Verizon, but I want to pay full price for the phone and be month to month as opposed to contract.

But I'm scared to do the reservation thing online and sign up for a contract only to ask for that to not be the case tomorrow in store.

Is there any way to accomplish this or am I just going to have to wait until phones are available in store?

Cheers!
 

ANMA dojo

macrumors regular
Mar 22, 2010
198
1
:eek: wow dude you went all that hassle!? All I did was just no thanx on the upgrade I would like to pay full price. So they cancel my arr upgrade made a return then sold it at retail!
yeah, cuz the guy made it clear that he'd simply bring the phone back to their stocks and not sell it to me. definitely YMMV, and I lucked out :(
 

ixodes

macrumors 601
Jan 11, 2012
4,423
2
Pacific Coast, USA
As of today iPhone 5 models are in stock at my local AT& T as well as my local Apple store. It's a nice convenience for those looking to buy immediately.
 

aziatiklover

macrumors 68030
Original poster
Jul 12, 2011
2,661
94
8.8.8.8 and 8.8.4.4
So.. is there any definitive way to go about doing this?

I'm on AT&T now, but I'm not on contract, I want to move to Verizon, but I want to pay full price for the phone and be month to month as opposed to contract.

But I'm scared to do the reservation thing online and sign up for a contract only to ask for that to not be the case tomorrow in store.

Is there any way to accomplish this or am I just going to have to wait until phones are available in store?

Cheers!
You are confusing me! So do you want att month to month or switch to verizon month to month?

From what I understand from my cousin experience! You cannot make a reservation if you are a new customer to that specific carrier! He is with att and wanted to switch to verizon, and there is no option for that with the reservation system.
 

ninethirty

macrumors 6502a
Mar 1, 2006
795
265
I'm on AT&T right now but want to switch to Verizon, but not interested in a contract. I want to pay full price for the phone.

Not sure how I'm going to go about this.

You are confusing me! So do you want att month to month or switch to verizon month to month?

From what I understand from my cousin experience! You cannot make a reservation if you are a new customer to that specific carrier! He is with att and wanted to switch to verizon, and there is no option for that with the reservation system.
 

lamenramen

macrumors regular
May 14, 2012
129
0
I was unable to convert from subsidized reservation to full price in store.
Worse, we had to call Apple over the phone to cancel the reservation, b/c we had already paid for the phone.

Now, they did not refund the $36 activation fee. Which you may want to double check that Apple did. I'm definitely going to get my $36 back, as I never touched the phone nor took possession of it, and it's plain wrong. Reserving 3 lines, and that's over $100 for nothing. Please do not let AT&T do this to you too and make sure that you get all of your money back.
 

aziatiklover

macrumors 68030
Original poster
Jul 12, 2011
2,661
94
8.8.8.8 and 8.8.4.4
I'm on AT&T right now but want to switch to Verizon, but not interested in a contract. I want to pay full price for the phone.

Not sure how I'm going to go about this.
Im guessing the only way is to try your luck at an apple store when you have time. A walk in full price verizon or att iphone.

I was unable to convert from subsidized reservation to full price in store.
Worse, we had to call Apple over the phone to cancel the reservation, b/c we had already paid for the phone.

Now, they did not refund the $36 activation fee. Which you may want to double check that Apple did. I'm definitely going to get my $36 back, as I never touched the phone nor took possession of it, and it's plain wrong. Reserving 3 lines, and that's over $100 for nothing. Please do not let AT&T do this to you too and make sure that you get all of your money back.
I sure will double check if they charged me on that!