Resetting iOS 7 Security to Sell?

Discussion in 'iPhone' started by MICHAELSD, Sep 21, 2013.

  1. MICHAELSD macrumors 68040

    MICHAELSD

    Joined:
    Jul 13, 2008
    Location:
    NJ
    #1
    Figure this will be a really helpful thread. I sold an iPhone that I installed the iOS 7 beta onto earlier this year and now it seems the iPhone might be trying to lock itself to my account even though the new owner set his account up and it was working fine until he got back from China and tried to reactivate. I don't see his phone on my account. What can I do for him now? I really want to help. I'm not 100% sure it requires my account but he can't log back in.
     
  2. user-name-here macrumors 65816

    Joined:
    Aug 31, 2013
  3. MICHAELSD thread starter macrumors 68040

    MICHAELSD

    Joined:
    Jul 13, 2008
    Location:
    NJ
    #3
    Sounds like it. Like I said it worked fine for him on AT&T until he went to China then came back.
     
  4. user-name-here macrumors 65816

    Joined:
    Aug 31, 2013
    #4
    If there is an iOS 7 activation lock the only two things you can do are:
    A) give him your apple ID password to let him log in
    or
    B) have him mail the phone back to you so you can log in and disable it

    It was my impression though that Activation lock only occurs if the original owner intentionally causes it: http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
     
  5. rocksyoursock macrumors regular

    rocksyoursock

    Joined:
    Mar 12, 2011
    #6
  6. MICHAELSD thread starter macrumors 68040

    MICHAELSD

    Joined:
    Jul 13, 2008
    Location:
    NJ
    #7
    It doesn't seem that the phone is on my account. Might be an issue with his ID.
     
  7. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #8
    there is a good possibility you might need to give him your ID or ask for him to send the phone. GL
     
  8. bkribbs macrumors 65816

    Joined:
    Jan 15, 2012

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