(Resolved) Extreme long delays at login for 2 of 3 accounts

Discussion in 'macOS Sierra (10.12)' started by Hack5190, Nov 7, 2016.

  1. Hack5190 macrumors 6502a

    Hack5190

    Joined:
    Oct 21, 2015
    Location:
    Stuck on Earth in the USA
    #1
    Performed an in-place upgrade from El-Cap to Sierra on 2015 retina macbook pro. Since then 2 of 3 accounts experience extreme long delays during log on. After entering the users password it displays a spinning circle for between 3 and 6 minutes. Finally it will show the desktop and the machine works as expected.

    One of the 2 accounts with this problem existed under El-Cap, the other created today as a test. Open to any suggestions because the typical troubleshooting hasn't helped.
     
  2. KALLT macrumors 601

    Joined:
    Sep 23, 2008
    #2
    Can you check the Console application for any log entries?
     
  3. Hack5190 thread starter macrumors 6502a

    Hack5190

    Joined:
    Oct 21, 2015
    Location:
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    #3
    I've looked and perhaps the most telling is the 3 minute gap between these two entries:

    Code:
    Nov  7 20:15:08 MacBook-Pro syncdefaultsd[5887]: BUG in libdispatch client: kevent[EVFILT_MACHPORT] monitored resource vanished before the source cancel handler was invoked
    Nov  7 20:18:11 MacBook-Pro com.apple.xpc.launchd[1] (com.apple.xpc.launchd.oneshot.0x10000039.SetupAssistantSpringboard[6178]): Service exited with abnormal code: 255
    
     
  4. KALLT macrumors 601

    Joined:
    Sep 23, 2008
    #4
    That SetupAssistantSpringboard is involved is odd. Was there anything unusual during the first login with each of the accounts? Have you set up iCloud?
     
  5. Hack5190 thread starter macrumors 6502a

    Hack5190

    Joined:
    Oct 21, 2015
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    #5
    Nothing unusual - as I mentioned one (of the 2 having the problem) was an account from El-Cap the other brand new. iCloud is not in use on either of the slow accounts, it is connected to the 3rd (non-delayed) account.

    Just discovered this thread that describes a similar issue - https://forums.developer.apple.com/thread/7398
     
  6. KALLT macrumors 601

    Joined:
    Sep 23, 2008
    #6
    They also mention iCloud there.

    Can you check in Console under ‘Diagnostic and usage information’ and look for entries pertaining to syncdefaultsd or
    SetupAssistantSpringboard?
     
  7. Hack5190 thread starter macrumors 6502a

    Hack5190

    Joined:
    Oct 21, 2015
    Location:
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    #7
    SetupAssistantSpringboard is not present - syncdefaultsd appears, but not during the logon time window. It first appears at 20:33
     
  8. Hack5190, Nov 8, 2016
    Last edited: Nov 8, 2016

    Hack5190 thread starter macrumors 6502a

    Hack5190

    Joined:
    Oct 21, 2015
    Location:
    Stuck on Earth in the USA
    #8
    Did a quick test this morning:

    working user
    07:23 - enter password
    07:24 - working desktop

    slow user
    07:17 - enter password
    07:18 - blurry background, cursor moves, bong when any key pressed
    07:22 - working desktop

    searched back through the system.log and found the following - otherwise no red flags . . .

    Code:
    Nov  8 07:22:31 MacBook-Pro com.apple.xpc.launchd[1] (com.apple.xpc.launchd.oneshot.0x10000000.SetupAssistantSpringboard[400]): Service exited with abnormal code: 255
    UPDATE

    As a safety net I performed the Sierra in-place update to an external SSD - a clone of the internal El-Cap drive. After being satisfied with Sierra I clone it to the internal SSD and toss the external in a drawer.

    As another trouble shooting step I booted from the Sierra external SSD. Surprisingly the 'slow user' account did NOT exhibit the delay issue when logging in. Then I copied the entire contents of the slow users home directory from the external SSD to the internal SSD. Very happy to report that the login delays are gone (for that user anyway).
     

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