Restored an iPhone from backup that had iCloud. Now 2nd phone cannot turn off iCloud.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by NeonTrees123, Mar 2, 2014.

  1. NeonTrees123 macrumors newbie

    Mar 2, 2014
    So I was working on someone's iPhone over a year ago. I backed her data on my computer to transfer everything into her new phone. No problems there. This was back when it was still iOS6. I haven't given this backup much thought until today when I selected the wrong file to restore my personal phone. I waited until it was finished as not to brick my phone, and figured I'd just select the right file this time. That's when I noticed I needed HER iCloud password to restore MY phone?! Unfortunately, I had updated to the latest iOS7.0.6 and iTunes won't even allow me to restore it this time around.

    I contacted the person and she said she deleted her iCloud account a long time ago. Password doesn't seem to work.

    What should I do? I understand Find My iPhone is a great app to deter thieves, but why on earth would it block OTHER phones as well??

    Any advice? Thanks in advance.


    If I put my phone in DFU mode and restore, would it still have Activation Lock once it's Reset? Since after all, it was never technically linked to iCloud. Just from the backup.

    Should I chance this? Or will that turn my iPhone into a paperweight?

    Any advice is greatly appreciated.
  2. NeonTrees123, Mar 2, 2014
    Last edited: Mar 2, 2014

    NeonTrees123 thread starter macrumors newbie

    Mar 2, 2014
    [/COLOR]Used the password through the website instead of the phone and it worked. My phone is no longer linked to her iCloud:)

    But unless this is done deliberately (for Various reasons), Apple should really look into this. For example, a backup restore shouldn't even be allowed to be performed on iTunes w/o the password. Or the Findmyiphone app should be OFF in this type of situation. Just my two cents.
  3. atothendrew2424 macrumors newbie

    Sep 17, 2014
    I am glad you got it working! However, it is unfortunate that you place the blame on apple for what is, essentially, two different forms of user error on your part:

    1. Initially backing up her phone without adding a password to the backup. They give you the option to do this for a reason.

    2. Restoring to her backup. Why do you still have her backup? How could you not be more careful when doing this very important step?

    Once again, glad you got it working. However, I hate reading people blame others for their faults. If anything, this is a lesson learned with both of the points above.

    Have a great day!

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