restored brand new phone from iCloud - stuck on apple logo (White background/black Apple)

Discussion in 'iPhone' started by xerenthar, Oct 14, 2015.

  1. xerenthar, Oct 14, 2015
    Last edited: Oct 14, 2015

    xerenthar macrumors 6502

    Joined:
    May 27, 2008
    #1
    o sigh. so my iPhone 6S+ had a giant cluster of dead pixels. i was given a new iPhone 6S+. i restored from iCloud backup - the countdown went through, and it restarted - bringing me to a white background with the apple logo. the screen times out and goes black after a VERY short time (10 sec maybe). i don't know if it's doing anything or not.

    i force-rebooted it on the previous iteration where this happened. it gave me "slide to upgrade", i did so, it restarted again, and i was able to use my phone and apps began downloading, etc. EXCEPT no messages at all were present. i know messages are in my iCloud and this is one of the most important things for me. sooooo i re-restored and i'm back at the apple logo.

    anyone know what's going on?

    edit: really sorry, this was supposed to be in troubleshooting. will post there, mod feel free to nuke it.
     
  2. davidjacobs21 macrumors regular

    Joined:
    Jul 7, 2010
    #2
    The exact same thing happened to me multiple times. All my messages were gone and 70% of my pictures and videos were just white empty spaces. I thought maybe it was the phone but then i got another one and the same thing happened. Somehow the icloud back got corrupted. So i made a new phone from scratch and then backed up. Tried to restore that on an older phone and it happened again. Something is all screwed up with my icloud account, and i have no idea how to fix it
     

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