return policy

Discussion in 'iPhone' started by troyhouse, Nov 24, 2011.

  1. troyhouse macrumors 6502

    Joined:
    Jan 3, 2010
    #1
    what is the official iphone return policy for the phones bought from apple.com, if they are not opened and sealed in the box?

    i tried to search but didnt get good clear answer, and appreciate all the help. thanks in advance.
     
  2. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #2
    Did you got to www.store.apple.com to find a clear answer, they are more likely to have the official policy.

    http://store.apple.com/us/help/returns_refund

     
  3. Jordan921 macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #3
  4. thatoneguy82 macrumors 68000

    thatoneguy82

    Joined:
    Jul 23, 2008
    Location:
    Beach Cities, CA
    #4
    I've always wondered what they meant by "from shipment." Is this when then Apple shipped the product? Or when customers receive product? It seems that it should be latter since it seems to make more sense on the customer's end. But it's probably the former.
     
  5. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #5
    The former makes more sense since you don't get charged unil the product is shipped. Most retail companies give customers 30-90 days from the original date of purchase to get a refund in the original form of payment.
     

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