Return Verizon iPhone 5 to Apple store

Discussion in 'iPhone' started by MotionxxUSxx, Sep 26, 2012.

  1. MotionxxUSxx macrumors 6502

    Jul 1, 2007
    Is it possible to return a Verizon iPhone 5 to the apple store which was mailed from Verizon. . Think I'm staying with AT&T.
  2. Prof., Sep 26, 2012
    Last edited: Sep 26, 2012

    Prof. macrumors 601


    Aug 17, 2007
    Sure. It's still an iPhone.

    EDIT: Okay, guess I was wrong... :confused:
  3. D33170 macrumors newbie

    Mar 20, 2011
    No you can not.. I spoke with an Apple CSR and was told I need to return/exchange the ip5 to whatever carrier I purchased it through. As I wanted to exchange my ip5 for a different color. For hardware/warranty issues, you go through Apple
  4. andyx3x macrumors 65816

    Mar 1, 2011
    This is 100 percent correct.

    Although many people who buy an iPhone from a specific carrier have no idea that they can take their iPhone to Apple for hardware/warranty issues.
  5. KoukiFC3S macrumors 6502a

    Jul 4, 2010
    I'll be surprised if Apple takes it back. They can do exchanges sure, but returns will probably have to be done with Verizon.
  6. D33170 macrumors newbie

    Mar 20, 2011
    Apple even told me I couldn't exchange unless there were issues with it. Not being satisfied with the color doesn't count as an issue
  7. soco macrumors 68030


    Dec 14, 2009
    Yardley, PA
    Right, it doesn't. That's just a regretable decision on your part, not an issue with the phone for them to deal with.

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