Return Verizon iPhone 5 to Apple store

Discussion in 'iPhone' started by MotionxxUSxx, Sep 26, 2012.

  1. MotionxxUSxx macrumors 6502

    Joined:
    Jul 1, 2007
    #1
    Is it possible to return a Verizon iPhone 5 to the apple store which was mailed from Verizon. . Think I'm staying with AT&T.
     
  2. Prof., Sep 26, 2012
    Last edited: Sep 26, 2012

    Prof. macrumors 601

    Prof.

    Joined:
    Aug 17, 2007
    Location:
    Chicago
    #2
    Sure. It's still an iPhone.

    EDIT: Okay, guess I was wrong... :confused:
     
  3. D33170 macrumors newbie

    Joined:
    Mar 20, 2011
    #3
    No you can not.. I spoke with an Apple CSR and was told I need to return/exchange the ip5 to whatever carrier I purchased it through. As I wanted to exchange my ip5 for a different color. For hardware/warranty issues, you go through Apple
     
  4. andyx3x macrumors 65816

    Joined:
    Mar 1, 2011
    #4
    This is 100 percent correct.

    Although many people who buy an iPhone from a specific carrier have no idea that they can take their iPhone to Apple for hardware/warranty issues.
     
  5. KoukiFC3S macrumors 6502a

    Joined:
    Jul 4, 2010
    #5
    I'll be surprised if Apple takes it back. They can do exchanges sure, but returns will probably have to be done with Verizon.
     
  6. D33170 macrumors newbie

    Joined:
    Mar 20, 2011
    #6
    Apple even told me I couldn't exchange unless there were issues with it. Not being satisfied with the color doesn't count as an issue
     
  7. soco macrumors 68030

    soco

    Joined:
    Dec 14, 2009
    Location:
    Yardley, PA
    #7
    Right, it doesn't. That's just a regretable decision on your part, not an issue with the phone for them to deal with.
     

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