Returning an iPhone to Apple question

Discussion in 'iPhone' started by TB07-NJ, Oct 23, 2013.

  1. TB07-NJ macrumors 68020

    Joined:
    Jul 7, 2008
    Location:
    US of A
    #1
    I ordered a 5S online from Apple.com and it was delivered on 10/1. The website states returns for an iPhone can be made up to "30 days from delivery date." I went online to setup a return and it says it is "ineligible for return."

    Anyone else have this issue or know why?

    Returning because I want (and obtained) a 32GIG, this is 16GIG. It was a "full price" purchase so there are no contract issues involved.
     
  2. pikachu2k7 macrumors regular

    Joined:
    Oct 21, 2012
    Location:
    North Carolina
    #3
    Did you pay for a 32gb but received a 16gb instead?
     
  3. scorpio1973 macrumors 6502a

    Joined:
    Aug 5, 2009
    #4
    If I recall correctly, I had to call 1 800 MY APPLE to initiate the return.
     
  4. TB07-NJ thread starter macrumors 68020

    Joined:
    Jul 7, 2008
    Location:
    US of A
    #5
    No, just an "underestimation" on my part. :eek:
     

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