Returning MacBook Air...but used some of the Mac App Gift Card...

Discussion in 'MacBook Air' started by Y34RZ3R0, Jul 29, 2011.

  1. Y34RZ3R0 macrumors newbie

    Jun 21, 2009
    I just received the MBA 11" Tuesday. It's custom built, and it's beautiful and all...but I think the 13" might be the better option. I know Apple is good for returning items, but here's the issue: that gift card I received with it has been used a bit.

    If I brought my 11" into an Apple Store, could I simply trade up to the 13" and pay the difference? My worry is that since it's custom built, I would have to ship it back, and since I don't have the gift card, it would be an incomplete order.

    Thanks in advance! :)
  2. xraydoc macrumors demi-god


    Oct 9, 2005
    Typically Apple doesn't accept returns on custom configurations. May need to call them.

    In either case, they'll likely bill you for the $100 card (or keep $100 from your refund).
  3. jenzjen macrumors 68000

    Aug 20, 2010
    Since it is CTO, you'll have to ship it back, and they will refund you minus $100 (gift card). You can reorder whatever 13 you want.
  4. P0stalTek macrumors 6502


    Feb 25, 2011
    Since he'd be getting a new $100 GC with the new purchase I don't see what the difference would be. Seems like Apple should just withhold the GC on the next purchase.

    That being said, it's their policy and they can do whatever they want ;)

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