Rogers just told me Apple was to blame for slow 3g

Discussion in 'iPhone Tips, Help and Troubleshooting' started by godkorg, Aug 14, 2008.

  1. godkorg macrumors member

    godkorg

    Joined:
    Oct 12, 2007
    #1
    I've been getting between 100kbps and 300kbps tops on 3g...

    Thats ridiculously slow. Called tech support they didn't seem to be aware of any speed issues on 3g.

    Finally got one to run speed tests on his test iPhone and lo and behold he was getting the same ridiculously slow speeds.

    He then put me on hold for a while while he checked with his network ops or whatever. He came back saying that the towers in my city were pushing 3g as they should and that the slowdown was across all iPhones and that Apple was working on a fix...

    Blowing smoke up my rear? I'm in Moncton, New-Brunswick...

    Now that they mention it though, I remember 3g being blazing fast pre iPhone update.... who knows... /sigh

    ciao friends :)
     
  2. MultiFinder17 macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #2
    This has been going on for a year now in the US; someone has an issue with reception on their iPhone, AT&T and Apple throw the person back and forth...
     
  3. andyblila macrumors 65816

    andyblila

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    #3
    It's all a big finger pointing issue. Although I have read in other posts and on this blog that the 2.1 update may in fact fix this issue. :)
     
  4. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #4
    Ask Rogers if you should start sending your monthly payments to Apple then.
     
  5. andyblila macrumors 65816

    andyblila

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    #5
    Off subject, but I love your Avatar. Where did u get it??? :D
     
  6. MikeStevens macrumors newbie

    Joined:
    Dec 21, 2007
    #6
    3G Slow in UK

    If it helps, 3G is also much slower than I expected here in the UK. I'm in a fairly large city (Leicester) and 3G varies from slow to no.

    I didn't know what speed to expect but there is a TV ad which shows almost instantaneous speed.

    Mike
     
  7. godkorg thread starter macrumors member

    godkorg

    Joined:
    Oct 12, 2007
    #7
    Well I would like for Tuner to work at least... streaming audio at work helps keep me sane... (and it's blocked from my work computer soooo)

    :) I'm paying good money for 3g, and right now, its not that my 3g is slow, its that my 3g is the same speed as Edge so yeah...

    Rogers told me to call at the end of the month for a credit..
     
  8. TuffLuffJimmy macrumors G3

    TuffLuffJimmy

    Joined:
    Apr 6, 2007
    Location:
    Portland, OR
    #8
    It's Rogers' fault, because they can't accommodate for the higher demand of 3G due to the release of the iPhone.
     
  9. andyblila macrumors 65816

    andyblila

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    #9
    I am wondering if that could possibly be the cause here in the US as well. I frequently get around 900KB but nowhere near the 1.4 MB advertised?
     
  10. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #10
    I stole it. I mean seriously it was on the web somewhere and I just lifted it.
     
  11. AustinSTI macrumors 6502

    Joined:
    Jul 2, 2007
    #11
    It is apple's fault. The 3G chipset they used is reported to be problematic and a software update is supposed to be coming to address the problem by the end of the month.
     
  12. aristotle macrumors 68000

    aristotle

    Joined:
    Mar 13, 2007
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    Canada
    #12
    Then why does my speed of data vary depending on the time of the day from the same location even when I'm getting 4 to 5 bars? My slowdowns seem to happen mostly when people are going to or leaving work and then the speed go back up again after rush hour.

    If this was a cell tower reception issue, wouldn't I have lower signal? The variation at home can go between 0.08Mbps and 2.55Mbps. At work, I can go from virtually no data to about 1.5Mbps while at my desk.
     
  13. TuffLuffJimmy macrumors G3

    TuffLuffJimmy

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    Portland, OR
    #13
    Don't worry, AustinSTI has no idea what s/he is talking about.
     
  14. whooleytoo macrumors 603

    whooleytoo

    Joined:
    Aug 2, 2002
    Location:
    Cork, Ireland.
    #14
    To be honest, I doubt if anyone here knows who/what is at fault. A lot of people are re-reporting others issuing blame, but they don't know either.
     
  15. andyblila macrumors 65816

    andyblila

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    #15
    AT&T store told me today that they were revamping the network and that my 3G performance would be getting better. Looks like they may have found something? :eek:
     
  16. Chris Rogers macrumors 6502a

    Chris Rogers

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    my house
  17. AnalyzeThis macrumors 6502

    Joined:
    Sep 8, 2007
    #17
    A almoust returned my iPhone b.o. oppr 3G speed

    I have iPhone for 2 days now. the first day I could not get to internet at all. Bad SIM card seems to be the issue. When I looked at the old one - it had significant wear at the contact surface (developed friction grooves) - looks like they used it at the factory many many times and then left this one in my new iPhone. With new SIM card I hardly have any issues and my iPhone outperform the ones on the display in Apple store now.
    The speed would vary a lot during day. Signal strength does not seem to affect the speed.

    The best I got was over 2000kbs, average 760...1500kbs and the worst ~200kbs. Latency: 250...500ms.

    Had 1 drop during 611 call with old SIM card. None with the new one ~1hr of air time.

    I hopefully this 3G saga will help to get ATT and Apple attention. The claims are pretty serious to ignore.

    Number of bars only shows how close you are to the cell tower - it does not reflect quality or capacity of the network.
     
  18. andyblila macrumors 65816

    andyblila

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    #18
    Wow those are pretty good speeds. I get nowhere near your high end. Where are you located?
     
  19. jazzguitar macrumors newbie

    Joined:
    Jul 20, 2008
    #19
    3G speed was way slow today in Boston. I was downtown when I noticed my 3G slowed down to a crawl so I stopped in to see if the iPhones in the Boylston St. flagship store were experiencing the same slowdown. Low and behold all the iPhones I tried tested miserably, so much so that they were faster on edge than 3G. All had 4 to 5 bars of 3G but had super slow speeds around 50kbps. I checked my speed again around 8pm and I'm back up to normal speeds, (1457kbps at last check). While I don't think Apple is entirely off the hook I think AT&T's network is the bigger bottleneck.
     
  20. andyblila macrumors 65816

    andyblila

    Joined:
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    #20
    Concur, while we in in the AT&T store in San Diego this Friday the rep apologized profusely for the slow 3G and said AT&T was fixing it???? I didn't even mention the speed.
     

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