rogers refurbished

Discussion in 'iPhone' started by djbattaglia, Mar 29, 2009.

  1. djbattaglia macrumors member

    Joined:
    Sep 12, 2008
    Location:
    London Ontario
    #1
    ok so i called rogers and told them my iphone has dust under the screen, and they are sending me a new phone, and when the new phone comes in im suppose to send my old one back, if i dont send it back what would they do? or wat would happen? just woundering
     
  2. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
  3. Italchef macrumors 6502

    Joined:
    Nov 3, 2003
    Location:
    Maple, Ontario
    #3
    I think you have 15 days to return the old one or they charge your account something like $700. I had to exchange mine and they include all the information with the package. They give you a box, bag, and shipping label for the return. It was all quite painless. Also, the phone that I received was brand new, although was packaged differently from the phone that I received initially. The serial number indicated it was brand new, according the to criteria that I've found on here.

    Mick
     
  4. juswest macrumors regular

    Joined:
    Jul 30, 2008
  5. bigchief macrumors 6502a

    Joined:
    Feb 26, 2009
    #5
    If your thinking what I think your thinking it will cost you $700.
     
  6. djbattaglia thread starter macrumors member

    Joined:
    Sep 12, 2008
    Location:
    London Ontario
    #6
    ok well understood, now for the other question, ar the refurbished ones in good shape? and do they come with the charger and ear buds?
     
  7. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #7
    Yes they are in good shape, and no it only comes with the phone.

    WHY did you not ask the CSR?
     
  8. aprofetto macrumors 6502a

    aprofetto

    Joined:
    Dec 19, 2008
    Location:
    Hamilton, Ontario
    #8
    What criteria is this? I just got a replacement phone and wouldn't mind finding out for myself.
     
  9. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #9
    If it starts with 5K, it's a refurb.
     
  10. ButterCroissant macrumors newbie

    Joined:
    May 23, 2012
  11. Arnezie macrumors 65816

    Arnezie

    Joined:
    Oct 10, 2011

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