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Safari White Screen of Death - Facebook - Help!

T

thisguyukno

macrumors newbie
Original poster
Aug 24, 2008
10
0
Hi. I'm running Safari 4.0.5 and have recently installed the 10.6.3 update, but even before installing this update, I've been having trouble with Safari loading facebook pages. If I manage to get facebook to load in Safari, after about one or two clicks, facebook pages no longer open. Instead, just a white screen opens up in safari when I try to see facebook profiles, pictures, etc. It's getting really annoying. Does anyone think they know what's going on? It's like they aren't even being downloaded off the internet, that Safari was complacent with changing what was in my URL bar and said "I'm good" and decided to leave my screen white and not do anything further.

Oddly enough, this doesn't seem to be a problem when using Google Chrome. Can somebody help me with my problem? I already cleared my cache, so I'm wondering what else could be the issue. I highly doubt resetting safari will help since most of what safari resets are stuff dealing with history and topsites and stuff. There should be another solution to this problem. Hope to hear from you. Best. -Rob
 

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Safari White Screen of Death - Facebook - Help!

I run the same Safari Ver. and had the same problem. Struggle with it for 2 days no suggestions I read did anything, and then somewhere I caught a glimpse of something about dumping the cookies. After I did this the problem went away. It may not be the solution to your problem but is so simple is worth the try.:D
 
I had the same problem, and I read somewhere to reset Safari and it seemed to fix the problem. I might have been able to get away with doing less, like just deleting cookies. So maybe try that first.
 
Same here

I have the same problem when switching to any of my pages I get a blank screen in latest Safari. Just tried Chrome which spell it out:

--------
Server error
The website encountered an error while retrieving https://www.facebook.com/pages/Foto-Factory/280166355348963?ref=hl. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
---------

Any suggestions on how to fix it. Have send a support request to Facebook but still waiting on third day!?
 
Clear the website data and you'll have it back to normal.

If that doesn't work, then check your network connection. I get this a lot on slow networks.
 
monolithic said:
Clear the website data and you'll have it back to normal.

If that doesn't work, then check your network connection. I get this a lot on slow networks.
Click to expand...

Network is fast and responsive - the error also only happens when switching identity in Facebook.

I cleared website data, cookies etc nothing works! I have three business pages and I can't admin them from either Chrome or Safari (have not tried others).

https://www.facebook.com/NordicAppeal
https://www.facebook.com/imagesbybay

Help appreciated :)
 
Last edited:
mbhebsgaard said:
Network is fast and responsive - the error also only happens when switching identity in Facebook.

I cleared website date, cookies etc nothing works! I have three business pages and I can't admin them from either Chrome or Safari (have not tried others).

https://www.facebook.com/NordicAppeal
https://www.facebook.com/imagesbybay

Help appreciated :)
Click to expand...

Safari is sadly becoming a pain in the backside, if you don't keep the very latest version it is basically useless.

If clearing cookies, emptying cache, total reset haven't worked, the last thing that may bo it is by making sure you have the latest version of java installed.

From the sound of it this shouldn't really be the problem, but with Safari & Facebook having changed so much since 4.0.? was released it may be worth a shot.
 
G4DP said:
Safari is sadly becoming a pain in the backside, if you don't keep the very latest version it is basically useless.

If clearing cookies, emptying cache, total reset haven't worked, the last thing that may bo it is by making sure you have the latest version of java installed.

From the sound of it this shouldn't really be the problem, but with Safari & Facebook having changed so much since 4.0.? was released it may be worth a shot.
Click to expand...

Thanks for the answers - installed latest java. Restarted Safari - then Computer. Same results so out of options. Weird!
 
I used to get that (before I stopped using Safari) but on pages when I would scroll down it would just be white. Seems to be a rendering issue unique to Safari. I would just use Chrome until the next whole number Safari releases. That is my plan anyway.
 
thisguyukno said:
Hi. I'm running Safari 4.0.5 and have recently installed the 10.6.3 update, but even before installing this update, I've been having trouble with Safari loading facebook pages. If I manage to get facebook to load in Safari, after about one or two clicks, facebook pages no longer open. Instead, just a white screen opens up in safari when I try to see facebook profiles, pictures, etc. It's getting really annoying. Does anyone think they know what's going on? It's like they aren't even being downloaded off the internet, that Safari was complacent with changing what was in my URL bar and said "I'm good" and decided to leave my screen white and not do anything further.

Oddly enough, this doesn't seem to be a problem when using Google Chrome. Can somebody help me with my problem? I already cleared my cache, so I'm wondering what else could be the issue. I highly doubt resetting safari will help since most of what safari resets are stuff dealing with history and topsites and stuff. There should be another solution to this problem. Hope to hear from you. Best. -Rob
Click to expand...
______________________________________________________
SAFARI is flawed at best and s l o w..
Use Firefox and the problems are over plus you can get free
addons to kill popups...download video files easily.
 
Could be a DNS issue

I've had a similar thing happen from time to time, and not just Facebook. Turned out to be a server problem where my ISP's DNS server could not resolve the supply server for ads and certain image files. Some pages won't finish rendering until the ads are loaded... I hate when that happens. I don't use AdBlock but my understanding is it does pull the ad and images as usual, it just doesn't display them.

Weird thing is it usually only happens with Safari and Firefox... Chrome apparently will use Google's 8.8.8.8 as a backup if your default DNS can't resolve the IP, but I'm just guessing.
 
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