Samsung recalls 2.8m washing machines in the US

Discussion in 'Current Events' started by Zedcars, Nov 4, 2016.

  1. Zedcars, Nov 4, 2016
    Last edited: Nov 4, 2016

    Zedcars macrumors 6502

    Zedcars

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    #1
    Apparently the doors have been detaching mid-cycle. One person was left with a broken jaw! Oops!

    http://www.bbc.co.uk/news/business-37875501

    They are a massive company, but in light of the phone fiasco, one has to wonder about their QC standards.

    Personally I dislike the company. However, I do feel a tiny bit sorry for their run of bad luck!
     
  2. JamesMike macrumors demi-god

    JamesMike

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    #2
    I bet they have a huge bottle of aspirin!
     
  3. jbachandouris macrumors 68040

    jbachandouris

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    Location:
    Upstate NY
    #3
    Marvelous. I have one of those. :(

    Their proposed solution is to either replace the lid or provide a voucher to buy a brand new machine (theirs or another brand) and they will take the old one away at no charge.

    Since mine was 'open box,' I may choose the second option.

    No one stays to watch the washer while its spinning. It's in a closed off room, so if the cover flies off, who cares.
     
  4. asleep macrumors 68040

    asleep

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    #4
    And you thought Apple was having a run of bad news. [​IMG]
     
  5. Spink10 macrumors 601

    Spink10

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  6. Zedcars, Nov 5, 2016
    Last edited: Nov 5, 2016

    Zedcars thread starter macrumors 6502

    Zedcars

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    #6
    Sorry to hear that. I hope they can sort out the voucher quickly for you. Personally, I would demand a full refund plus compensation for the inconvenience this will cause. But, knowing what kind of company we're dealing with here, I doubt you'll get anything like that.

    I'm glad people are finally starting to realise what a shoddy company Samsung is!
     
  7. needfx macrumors 68040

    needfx

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  8. asleep macrumors 68040

    asleep

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    #8
    [​IMG]


    Houston Fire Department : SE HOUSTON HOUSE FIRE STARTED IN NOW-RECALLED SAMSUNG WASHING MACHINE

    Talk about deja vu all over again... in the worst way. :(
     
  9. Zedcars thread starter macrumors 6502

    Zedcars

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    #9
    Oh god, that's really sad. I wonder why it's taken so long to start recalling them? They've been in production for 5 years!

    Samsung always go on about how customer safety is their top priority. But, if it was, then they wouldn't have released (and re-released) such dangerous products. Screw you Samscum!

    I'm just waiting for someone to come on this thread to defend them. I'm sure there are some who'd defend them no matter what. Thankfully no-one has died (yet).
     
  10. asleep macrumors 68040

    asleep

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    #10
    To be fair, the cause of the fire has yet to be proved beyond HFD saying it may have been the power cord. That brings a lot of variability into the equation.

    I imagine lawyers on both sides will be able to muddy the waters considerably.
     
  11. Zedcars thread starter macrumors 6502

    Zedcars

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    #11
    Fair enough. Yes, it's easy to jump to conclusions and pile on the criticisms.
     
  12. phrehdd macrumors 68040

    phrehdd

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    Oct 25, 2008
    #12
    Samsung homeware division is really looking mighty grim plus their one huge cell phone debacle.

    On the other hand, Samsung SSD's kick serious ass and their home entertainment dept ain't bad either.
     
  13. Solomani macrumors 68030

    Solomani

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    Alberto, Canado
    #13
  14. needfx macrumors 68040

    needfx

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    #14
    seems like Samsung is entering the arms arena

     

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