First of all, I hate SBC for this lack of Mac-compatability for Launch. I mean, sure, it is capable of working on a mac, but you need to use a Classic application and you need to install windows media player, which takes half an hour for some reason. So anyways, when I use Netscape 4.7 to use Launch, I always get an alert that "A network error occurred while Netscape was sending data. Try connecting again." Sometimes I get this even when I'm watching a video so of course, I'm not having connection problems. It's very annoying because I can't even use the site, let alone watch videos. I have to get lucky. A minor complaint: when Launch does work, the video options at the bottom like volume and full screen do not work. Buttons are just dead pictures. All in all, I want my money's worth.