Screen goes dark, freezes & makes me restart several times per day!

Discussion in 'iMac' started by meleni15, May 10, 2015.

  1. meleni15 macrumors newbie

    Joined:
    May 10, 2015
    #1
    Hello everyone, I have the same problem with my imac too... I know it is old and I have already purchased a new one, but this one is my first apple computer, and I cannot throw it away so easily :( ... So, please if anyone can read above the last panic report I got and understand what's the problem, leave a message here explaining to me what it is and if it can be fixed (without spend a fortune of course)

    Interval Since Last Panic Report: 28129 sec
    Panics Since Last Report: 3
    Anonymous UUID: 6C2CBC65-FE04-4DC6-BE21-5656B89FF042

    Sun May 10 11:55:08 2015
    panic(cpu 1 caller 0x2abf6a): Kernel trap at 0x00279ece, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x00000013, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x112cd8ac, EBX: 0xffffffff, ECX: 0x07151b7c, EDX: 0x031a8848
    CR2: 0x00000013, EBP: 0x3cc3b838, ESI: 0x00104000, EDI: 0x00000000
    EFL: 0x00010286, EIP: 0x00279ece, CS: 0x00000008, DS: 0x04e50010
    Error code: 0x00000000

    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x3cc3b628 : 0x21b837 (0x5dd7fc 0x3cc3b65c 0x223ce1 0x0)
    0x3cc3b678 : 0x2abf6a (0x59e3d0 0x279ece 0xe 0x59e59a)
    0x3cc3b758 : 0x2a1a78 (0x3cc3b770 0x0 0x3cc3b838 0x279ece)
    0x3cc3b768 : 0x279ece (0xe 0x48 0x3cc30010 0x10)
    0x3cc3b838 : 0x272ba8 (0x112cd8ac 0x104000 0x0 0x3)
    0x3cc3ba58 : 0x253fb1 (0x112cd8ac 0x100000 0x0 0x100000)
    0x3cc3bab8 : 0x5601c4 (0x6f5d7a0 0x100000 0x0 0x3cc3bb54)
    0x3cc3bb78 : 0x56052a (0x11426780 0x0 0x3cc3bba8 0x1680)
    0x3cc3bb98 : 0x97094e (0x11426780 0x0 0x3cc3bc28 0x2345f4)
    0x3cc3bc18 : 0x970b47 (0x36415000 0x11426780 0x69a8004 0x0)
    0x3cc3bc48 : 0x950cc5 (0x36415000 0x11426780 0x69a8004 0x0)
    0x3cc3bc78 : 0x96e8ee (0x36415000 0x11426780 0x69a8004 0x0)
    0x3cc3bc98 : 0x9502ac (0x36415000 0x11426780 0x69a8004 0x11363e60)
    0x3cc3bcb8 : 0x96e928 (0x36415000 0x69a8000 0x1 0x0)
    0x3cc3bcd8 : 0x95297f (0x36415000 0x69a8000 0x3cc3bd18 0x50683e)
    0x3cc3bd18 : 0x95111f (0x36415000 0x0 0x0 0x0)
    0x3cc3bd58 : 0x9514f4 (0x36415000 0x7c8a800 0x46 0x227209)
    0x3cc3bd98 : 0x12d66df (0x36415000 0x11683800 0x4 0x0)
    0x3cc3bdc8 : 0x50674e (0x11683800 0x0 0x1 0x72a9e00)
    0x3cc3bde8 : 0x506769 (0x11683800 0x0 0x3cc3be18 0x535ce9)
    0x3cc3be08 : 0x12d6a48 (0x11683800 0xf4 0x1 0x4354d000)
    0x3cc3be38 : 0x969ae5 (0x11683800 0x8311b00 0xf4 0x36415000)
    0x3cc3be78 : 0x9520fc (0x36415000 0x7148400 0x0 0x226790)
    0x3cc3beb8 : 0x95214b (0x36415000 0x0 0x1 0x2a0577)
    0x3cc3bed8 : 0x553ec7 (0x36415000 0x6ec93c0 0x1 0x7151b7c)
    0x3cc3bf28 : 0x552ea6 (0x6ec93c0 0x800 0x3cc3bf78 0x30d115)
    0x3cc3bf88 : 0x552eea (0x6ec9780 0xa1b47a8 0x8027dc27 0xffffffff)
    0x3cc3bfc8 : 0x2a179c (0x6ec9780 0x0 0x10 0x9be9c24)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.iokit.IOSurface(74.2)@0x12d2000->0x12dcfff
    com.apple.ATIRadeonX1000(6.3.6)@0x94f000->0x9aafff
    dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x909000
    dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x942000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x920000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: iMac5,1 (Mac-F4228EC8)

    System uptime in nanoseconds: 2807316383160
    unloaded kexts:
    com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0xb97000, size 0x1900544) - last unloaded 103269307401
    loaded kexts:
    com.manycamllc.driver.ManyCamDriver 0.0.9
    com.apple.driver.IOBluetoothBNEPDriver 2.4.5f3 - last loaded 26927901440
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AppleHDA 2.0.5f14
    com.apple.driver.AudioAUUC 1.57
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.AppleIntelMeromProfile 19
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AppleLPC 1.5.1
    com.apple.kext.ATIFramebuffer 6.3.6
    com.apple.driver.AppleBacklight 170.0.46
    com.apple.ATIRadeonX1000 6.3.6
    com.apple.driver.AppleIRController 303.8
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.BootCache 31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.driver.AirPortBrcm43224 428.42.4
    com.apple.iokit.AppleYukon2 3.2.1b1
    com.apple.driver.AppleUSBHub 4.2.4
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleIntelPIIXATA 2.5.1
    com.apple.driver.AppleUSBEHCI 4.2.4
    com.apple.driver.AppleUSBUHCI 4.2.0
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.DspFuncLib 2.0.5f14
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.0.5f14
    com.apple.iokit.IOHDAFamily 2.0.5f14
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.iokit.IONDRVSupport 2.2.1
    com.apple.kext.ATI1600Controller 6.3.6
    com.apple.kext.ATISupport 6.3.6
    com.apple.iokit.IOGraphicsFamily 2.2.1
    com.apple.driver.CSRUSBBluetoothHCIController 2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
    com.apple.iokit.IOBluetoothFamily 2.4.5f3
    com.apple.driver.AppleUSBHIDMouse 162
    com.apple.driver.AppleHIDMouse 162
    com.apple.driver.AppleUSBHIDKeyboard 141.5
    com.apple.driver.AppleHIDKeyboard 141.5
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.driver.AppleUSBMergeNub 4.2.4
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOATAPIProtocolTransport 2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.iokit.IO80211Family 320.1
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.iokit.IOUSBUserClient 4.2.4
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.iokit.IOATAFamily 2.5.1
    com.apple.iokit.IOUSBFamily 4.2.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.5
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 3 GB, SMC 1.9f4
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST3250824AS Q, 232.89 GB
    Parallel ATA Device: MATSHITADVD-R UJ-85J
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 4
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000 / 2
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0250, 0xfd120000 / 3
    USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x5d100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000 / 2
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3

    P.S. I don't know much technical details, please try to explain it as simple as possible. :eek:

    Thank you all in advance!
    Lena :apple:
     
  2. toddzrx macrumors 6502a

    toddzrx

    Joined:
    Nov 20, 2012
  3. Cape Dave macrumors 65816

    Joined:
    Nov 16, 2012
    Location:
    Northeast
    #3
  4. MacTech68 macrumors 68000

    MacTech68

    Joined:
    Mar 16, 2008
    Location:
    Australia, Perth
    #4
    This is the same model iMac I have.

    Mine began having kernel panics a couple of years ago, which were caused by the graphics card. Sadly, on this model iMac5,1 the ATI Radeon X1600 is an integral part of the motherboard so it's only replaceable by replacing the entire motherboard.

    However, what I was able to do was disable the ATI kernel extension for this GPU which prevents the kernel panics. The iMac has since run for a couple of years without a kernel panic.

    HOWEVER, the drawback with this is that any video playback or games are unusable, since you lose video acceleration. My machine happily records DTV using EyeTV and compresses them to .avi without problems - it just can't play them without dropping frames.

    In your kernel panic report, there are two offending kexts. One is IOSurfaceAPI, which according to Apple is:

    and the ATIRadeonX1000 kext - the driver for the GPU.

    Removing just the ATI driver should do the trick. Boot into 'safe mode' to prevent the machine crashing to move the extension to the desktop using terminal and your administrator password:

    Code:
    sudo mv /System/Library/Extensions/ATIRadeonX1000.kext /Users/YOURUSERNAME/Desktop/
    Then reboot normally.

    Sadly, this is the best you can do, without replacing the motherboard. Of course, how you will buy a motherboard that doesn't exhibit the SAME fault, is the burning question. It may not be possible. :eek:
     

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