Second hand iPhone 4, possibly been opened. Chance of getting a replacement?

Discussion in 'iPhone' started by PhazonUK, Mar 26, 2012.

  1. PhazonUK macrumors 6502

    Joined:
    Jun 1, 2010
    #1
    I bought a second hand iPhone 4 yesterday and it looks as if it has been opened and the front or rear glass replaced. Also, WiFi doesn't work well, mute switch isn't very good, and camera flash doesn't work.

    It's in warranty until August 2nd, but what are my chances of managing to get a replacement from an Apple Store if I list all of the problems it has?
     
  2. Bluefusion macrumors 6502

    Bluefusion

    Joined:
    Apr 25, 2003
    Location:
    New York, NY
    #2

    If the device is damaged, Apple probably won't fix it. If things just aren't working but it looks like it's in good shape, they might give it a shot (since it's under warranty), but they have a record of any other time it's come in for service. Sounds damaged to me, which means they wouldn't fix it. (Now, if it has Applecare+, that might be a different story.)
     
  3. awadeee macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #3
    You can always give it a shot but if you can tell it's been opened, an Apple Genius most certain will be able to and will deem your warranty void.
     
  4. PhazonUK thread starter macrumors 6502

    Joined:
    Jun 1, 2010
    #4
    Would they just check the screws at the bottom? Or are there other checks they go through?
     

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