Septemer billing error, 4g unlimited to LTE unlimited

Discussion in 'iPhone' started by CBR900RR, Oct 7, 2012.

  1. CBR900RR macrumors 6502a

    Joined:
    Oct 11, 2008
    Location:
    Middle of Pacific
    #1
    Watch out for the error on your September statement if you upgrade to iPhone5 with the LTE plan, I call the CSR and point out the error and they said they will credit me back $15 for my inconvenient.:D
     
  2. jlake02 macrumors 68020

    jlake02

    Joined:
    Nov 2, 2008
    Location:
    L.A.
    #2
    Thanks for the heads up!
     
  3. Mbman81 macrumors member

    Joined:
    Jun 5, 2010
    #3
    Is the error that they charged you the 3.50 for the change? Just want to confirm.
     
  4. CBR900RR thread starter macrumors 6502a

    Joined:
    Oct 11, 2008
    Location:
    Middle of Pacific
    #4
    Between 9/21 to 9/30, I was charge $12 for the LTE data, but only getting $8.69 credit for the 4g data, keep in mind that both the plan are $30 and there is 30 days in September, I just lay out the fact to the CSR, never get angry or raise my voice, and he apologize and credit my account.
     
  5. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #5
    So what was it a $3.31 in difference? And they credited you $15 instead?
     
  6. CBR900RR thread starter macrumors 6502a

    Joined:
    Oct 11, 2008
    Location:
    Middle of Pacific
    #6
    Yes, they are very nice.
     
  7. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #7
    Not bad, I'll look out for it too.
    But will ask for $20 credit:D
     

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