Sorry for the eye-catching title I figured this would get lots of views and hopefully solve my problem. Is everyone aware that you cannot restore a new Verizon iPhone from the backup of an ATT iPhone? My client's ATT iPhone was destroyed, so she bought a new Verizon model and tried to restore her stuff to it, because she did not have anything synced (stupid). But iTunes, and now Apple tech support, tells her that a Verizon phone cannot be restored using an ATT iPhone's backup!?! Is this possible? And if so, how is that justifiable?