Should I just give up and go to the Apple store tonight?

Discussion in 'iPhone' started by cthoops, Jun 16, 2010.

  1. cthoops macrumors member

    Joined:
    Jun 11, 2010
    #1
    Ordered yesterday at 7:00 a.m. through AT&T (no choice - new subscriber and needed a family plan.) Got the "your order has been completed" e-mail right away, this morning I got an e-mail saying my phone number had been ported, but AT&T's website is STILL not recognizing my order number - no status, nothing. Just the error message.

    So should I just accept the fact that I don't have an order (despite ordering at 7:00 a.m. yesterday), give up and go to the Apple store tonight to order a phone? Or do I hold out hope that my order number may be recognized sometime in the future?

    Thoughts?
     
  2. wingnut8 macrumors 65816

    wingnut8

    Joined:
    Jun 8, 2007
    #2
    You can't just go to the store and order a phone.
     
  3. quid squid macrumors regular

    Joined:
    Aug 4, 2008
    Location:
    los angeles
    #3
    even if you went to the actual store they would just put you on one of the floor laptops and show you how to order from apple.com

    i would print the email and go to an AT&T store and figure out why they're not recognizing your order number.
     
  4. cthoops thread starter macrumors member

    Joined:
    Jun 11, 2010
    #4
    Well that's the thing, you can't sign up for a family plan with apple.com. It has to be either through AT&T or in person at the store. I know that they aren't taking reservations any more for the 24th, but I thought you could still go to the store to order one, for delivery on October 13th (at this rate!). Is that incorrect?
     
  5. amann76 macrumors 6502

    amann76

    Joined:
    Jun 16, 2009
    Location:
    MacWorld USA
    #5
    all you have to do is call the number if it still rings on your old phone you got screwed
     

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