Since Series 2 has water resistance rating, will (some) water damage be covered?

Discussion in 'Apple Watch' started by kylera, Nov 2, 2016.

  1. kylera macrumors 65816

    kylera

    Joined:
    Dec 5, 2010
    Location:
    Seoul
    #1
    I ask because AppleCare+ is not offered in Korea.

    I have seen tons of posts here and elsewhere about how people - even Tim Cook himself - have showered or even swum with the original Apple Watch and have seen no detrimental effects.

    Still, as you know, the original model never received a water resistance rating, while Series 2 did receive such a rating. Does that mean that Apple will service water damage within the warranty period? Would there be ways for Apple to surmise whether the water damage is due to the Apple Watch being exposed to conditions outside or within the advertised parameters (e.g., damaged after scuba diving - obvious no-no - vs. damaged after swimming laps at the pool)?
     
  2. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #2
    The original watch did have a water resistance rating. It was just rated lower than the second gen watch.

    As for whether Apple has a way to tell if any water damage is due to subjecting the watch to conditions outside what it is rated for, that topic comes up now and then, and I don't think we ever figured out an answer.
     
  3. Gjwilly macrumors 68030

    Joined:
    May 1, 2011
    Location:
    SF Bay Area
    #3
    Regardless of rating, the warranty specifically says that water damage is not covered.
    There's lots of stories of Apple covering water damage on the original watch and there's also stories of Apple denying coverage on the iPhone 7 which now also has a water resistance rating.
    Best plan of action is to limit water exposure whenever possible.
     
  4. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #4
    It is covered by law (advertising) and by IOS licensing agreement.

    http://www.iso.org/iso/home/news_index/news_archive/news.htm?refid=Ref1367

     
  5. kylera thread starter macrumors 65816

    kylera

    Joined:
    Dec 5, 2010
    Location:
    Seoul
    #5
    Then why would Series 2 be advertised as suitable for usage while swimming, and have features that are conducive to swimmers? That wouldn't make any sense, and it'd border on false advertising.

    Sony has an MP3 player that looks like fancy behind-the-head headphones. When it was first released years ago, it was targeted towards people who wanted a cord-free music listening experience while exercising, but when it turned out that it wasn't even sweat-resistant, the model was discontinued, and all customers, including me at the time, had theirs replaced with the next model, which DID have sweat resistance.
     
  6. Gjwilly macrumors 68030

    Joined:
    May 1, 2011
    Location:
    SF Bay Area
    #6
    Take it up with Apple, not me.
     
  7. jaypr macrumors member

    Joined:
    Oct 30, 2013
    #7
    I bought an AW2 because it was specifically marketed at swimmers. So far I've only clocked up three miles swimming with my Nike+ Apple Watch but I plan on clocking up a whole lot more. Like all my purchases I'll look after it and an treat it with care as per the instructions set out by apple.

    If it does leak or fail at any point it'll go straight back and Apple. If it's been looked after and not missused there should be no reason why they wouldn't replace it.

    I really couldn't care less at this moment, I'm just enjoying the new swimming experience with the AW2 and "if' something happens, I'll deal with it then.
     
  8. Resqu2 macrumors 6502a

    Joined:
    Apr 23, 2011
    #8
    Several people have had water issues after swimming, I'm just afraid to chance it myself. I do have Apple care plus but with my luck they would claim it's water damage and not cover a thing.
     
  9. KennethS macrumors regular

    KennethS

    Joined:
    Jan 4, 2011
    Location:
    Herts, UK
    #9
    Doesn't AC+ cover all damage including water damage?
     
  10. Resqu2 macrumors 6502a

    Joined:
    Apr 23, 2011
    #10
    I'd like to think so, I may call Apple and ask them.
     
  11. JT2002TJ macrumors 6502a

    Joined:
    Nov 7, 2013
    #11
    It does, but don't you have to pay a fee and are limited to 2 events for non-warranty claims? Ideally, you want to use it for warranty work, and keep the non-warranty replacements for accidental damage.
     
  12. ftaok macrumors 601

    ftaok

    Joined:
    Jan 23, 2002
    Location:
    East Coast
    #12
    Here's my take on what is meant by water damage on the Apple watch.

    If you take the watch 100m underwater and it fails because water got in, it's not covered.

    If you subject your watch to a high pressure washer and it fails because water got in, is not covered.

    If you crack you screen and then swim with it and it fails because water got in, it's not covered.

    If you attempt a self repair and didn't get the gaskets on correctly and it fails because water got in, it's not covered.

    If water gets in because of a defect, then it's covered.

    That's my opinion of how apple will honor the warranty.
     
  13. tromboneaholic macrumors 6502a

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #13
    This sums it up pretty well.
     

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