Sleep Wake Button Stopped Working iPhone 4

Discussion in 'iPhone' started by sou1 so1di3r, Nov 27, 2011.

  1. sou1 so1di3r macrumors 6502a

    sou1 so1di3r

    Joined:
    Jun 26, 2008
    Location:
    Denver, CO
    #1
    Just stopped working. Phone is over one year old. Got it August 2010.

    What should I do. Any chance I can still get it fixed for free?

    Closest Apple store is probably around 3 hours away. Damnit! :mad:

    ----------

    I can try to call apple but if you don't have applecare don't they charge you for the phone call?
     
  2. Givmeabrek macrumors 68030

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #2
    Decide if you want to pay $200 to replace it or $200 for an upgrade to 4S. Then call Apple with your decision. The won't charge you any more than that.
     
  3. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #3
    $149 out-of-warranty repair for the iPhone 4 through Apple. Or you can try 3rd party repair like iResq.com or a local repair shop.
     
  4. sou1 so1di3r thread starter macrumors 6502a

    sou1 so1di3r

    Joined:
    Jun 26, 2008
    Location:
    Denver, CO
    #4
    Does anyone know if I can try to call apple or will they charge me for the phone call since I don't have applecare?

    I don't want to pay some fee just to call them to say they won't fix it.. but maybe Im totally wrong on this
     
  5. Scott90 macrumors 6502

    Joined:
    Jul 14, 2008
    #5
    No, the phone call is free, but they can't do much to help you.
     
  6. sou1 so1di3r thread starter macrumors 6502a

    sou1 so1di3r

    Joined:
    Jun 26, 2008
    Location:
    Denver, CO
    #6
    Called yesterday... obv phone was out of warranty, by like 180 days.


    Talked to a lady, said she couldn't do anything, she said she could direct me to a supervisor.

    Did that.. explained situation, said closest apple store is 3 hours away.. college student etc. He said he looked at the account purchase history (3 macbooks, mac mini, 4 iPhones) and said since I was a loyal customer he was making a 1 time exception :D

    I opted for the expedited replacement where they send the phone first (so I don't have to go without a phone for a week or so) and they only charge $29.

    Sounds like a deal to me!:D
     

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