So I brought my iPhone 5 to have its battery replaced under the recently-announced battery repair program. While I'm grateful that Apple has acknowledged the issue, and is performing repairs gratis, I'm less than thrilled with the process and result. Understandably, there has been a rush, and parts shortages have occurred, requiring multiple visits. Less acceptable is the seemingly rushed job that has left a bunch of noticeable black dust specs inside the screen, and will require another visit to remedy, after a wait for the next available appointment. Online queuing or AppleCare phone support are the only two options now; nothing in between, and certainly little they will do even in person without an appointment. But the real question is what they will do to remedy the issue? Stick a wand from canned air, blow, and hope for the best? Replace the screen assembly? The phone (it's also eligible for the sleep switch, and some people have just had them replaced for both programs)? Considering the screen assembly appears to be a one-piece unit, I'm curious as to how they even managed to contaminate the inside of the screen between the glass and LCD. Their work environment could certainly stand to be cleaner. No matter, what should have been taken care of ideally in one visit has now been drawn out into many more, resulting in a waste of my time, and theirs.