Smudges, hot pixel, now no reception

Discussion in 'iPhone' started by M0esmac, Oct 16, 2012.

  1. M0esmac macrumors 6502a

    M0esmac

    Joined:
    Apr 25, 2012
    Location:
    UK
    #1
    Hi guys,

    Bought iPhone 5 Wednesday

    Out of the box - smudges, dot's on back

    Next day - hot pixel

    Yesterday / today - if I go in to area with bad reception and get 'no service', even if I go into area then with 3+ bars it doesn't get back in it. Just stays 'no service'.

    Even If I'm in 5 bar area where three / four days ago I got 8mb/s + now I'm not even close to 1mb on download and upload...

    Should I get appointment tomorrow?
     
  2. Blorzoga macrumors 68030

    Blorzoga

    Joined:
    May 21, 2010
    #2
    I would. Maybe not for the smudges or dots, but the reception issues seem real and could net you a replacement unit that'll take care of the cosmetic issues.
     
  3. M0esmac thread starter macrumors 6502a

    M0esmac

    Joined:
    Apr 25, 2012
    Location:
    UK
    #3
    Okay then, my iPhone is locked on my carrier Three (UK). They will lock replacement to my carrier?
     
  4. Kissaragi macrumors 68020

    Joined:
    Nov 16, 2006
    #4
    no, you should stay here and whine some more
     
  5. M0esmac thread starter macrumors 6502a

    M0esmac

    Joined:
    Apr 25, 2012
    Location:
    UK
    #5
    Btw should I take all box with accessories in it to the store too?
     
  6. Blorzoga macrumors 68030

    Blorzoga

    Joined:
    May 21, 2010
    #6
    If you go to the Apple store and you need to swap, they'll take care of reactivating. Just make sure you have a good backup to iTunes.

    ----------

    Not necessary.
     
  7. M0esmac thread starter macrumors 6502a

    M0esmac

    Joined:
    Apr 25, 2012
    Location:
    UK
    #7
    But will they believe me? :/

    I could made scuffs myself, I could lie about hot pixel which you can't see now, I could lied about network. There's no way to check I think.

    But of course I'm not.

    Apple store is in full reception always, there's no way to loose it.
     
  8. Blorzoga macrumors 68030

    Blorzoga

    Joined:
    May 21, 2010
    #8
    They have diagnostics they can run that will give them info about the reception. I don't know what a hot pixel is and if the cosmetic issues were truly there when you bought it, then there's no reason to think they won't believe you. They've certainly seen plenty of similar issues. And furthermore, if you bought it through the Apple store, there's a thirty day return policy for any reason. Just return it and buy a new one.
     
  9. M0esmac thread starter macrumors 6502a

    M0esmac

    Joined:
    Apr 25, 2012
    Location:
    UK
    #9
    I got it on contract.

    Btw will they see when I last time restored my phone?
     

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