So if I have an issue with my iPhone, and I bought it from radioshack...

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,785
7
New Jersey
will Apple want me to go back to radioshack even if they don't have the 5 in stock or is it fine to make an genius bar appointment?
 

BFizzzle

macrumors 68020
May 31, 2010
2,443
0
Austin TX
yep... go to apple. the warranty on the phone is through apple not radioshack.

werent you the one whos phone was bent?


i bought mine through verizon and had it replaced due to a dead pixel at apple
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,785
7
New Jersey
yep... go to apple. the warranty on the phone is through apple not radioshack.

werent you the one whos phone was bent?


i bought mine through verizon and had it replaced due to a dead pixel at apple
it is but I know they would never believe my story so I'm just going to replace it for other issues like inexplicably losing signal/wifi coverage in strong areas, messed up ambient light sensor (I don't think a normal one changes as much as mine in the same lighting) and a home button that hasn't been completely responsive, along with the touch screen. Maybe my expectations are just high. However I do also have minor reasons for getting it replaced such as the bend and the nick on the back that I've dealt with for almost a month but it's really starting to get to me.
 

BFizzzle

macrumors 68020
May 31, 2010
2,443
0
Austin TX
it is but I know they would never believe my story so I'm just going to replace it for other issues like inexplicably losing signal/wifi coverage in strong areas, messed up ambient light sensor (I don't think a normal one changes as much as mine in the same lighting) and a home button that hasn't been completely responsive, along with the touch screen. Maybe my expectations are just high. However I do also have minor reasons for getting it replaced such as the bend and the nick on the back that I've dealt with for almost a month but it's really starting to get to me.
nah you're good those are all normal issues. also if you just restore it.. and say that the battery life is subpar they will replace it.. of course they first say "do a restore as new etc" and once you tell them it is they will check it out.

you can always tell them the phone will randomly say "no sim" and tell them you had the sim replaced already.
 

Blorzoga

macrumors 68030
May 21, 2010
2,557
65
nah you're good those are all normal issues. also if you just restore it.. and say that the battery life is subpar they will replace it.. of course they first say "do a restore as new etc" and once you tell them it is they will check it out.

you can always tell them the phone will randomly say "no sim" and tell them you had the sim replaced already.
Sure, just make up anything. They'll just take your word for it and give you a new phone.
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,785
7
New Jersey
well I actually have restored my phone, 3 times and the battery life is still subpar, come on now only 30 minutes of use and it's already at 80%???? That's only on 3g with 3-4 bars of signal
 

BFizzzle

macrumors 68020
May 31, 2010
2,443
0
Austin TX
Sure, just make up anything. They'll just take your word for it and give you a new phone.
if he indeed did get a phone that was bent (ive seen videos of people unboxing and its bent).. and apple doesnt believe him... yes make something up.
 

cynics

macrumors G4
Jan 8, 2012
11,506
1,832
Is there any chance Apple will see his phone is bent and say the problems are hardware related due to physical forces on the circuit board and etc? Then say he bent it?

Sounds like a nightmare experience to actually open the box to find a damaged phone.
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,785
7
New Jersey
They gave me a new phone. Flawless. Didn't tell them it was bent. Although I think it might have came from getting ghost armor since they heated it. Turns out my phone crashed more than usual and it affected the battery.
 
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