So my iPhone 5 just doesn't anymore?

Discussion in 'iPhone' started by jDW194, Jul 20, 2013.

  1. jDW194 macrumors member

    Joined:
    Jan 12, 2013
    Location:
    Canberra, Australia
    #1
    Had just finished making a call about 75% battery, when it just went blank. Now it won't turn on. Question is do I take it back to my Local Apple store or to my mobile provider (Telstra) where I bought it?
     
  2. zmagik macrumors regular

    Joined:
    Apr 3, 2013
  3. ohbrilliance macrumors 6502a

    ohbrilliance

    Joined:
    May 15, 2007
    Location:
    Melbourne, Australia
    #3
    I had an issue with my iPhone 5 (faulty power button), and Telstra handled it.
     
  4. jDW194 thread starter macrumors member

    Joined:
    Jan 12, 2013
    Location:
    Canberra, Australia
    #4
    Last iOS 6

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    Telstra shop is near Apple store, just wonder which if either would be quicker and least problematic.
     
  5. ohbrilliance macrumors 6502a

    ohbrilliance

    Joined:
    May 15, 2007
    Location:
    Melbourne, Australia
    #5
    I've had iPhones exchanged at both Telstra and the Apple store (in-warranty at Telstra and out-of-warranty at Apple). Telstra was pretty fast, but Apple left me hanging around like a non-hipster for quite a while.
     
  6. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #6
    Bummers dude - so far my iPhone 5 which is now about a year old has been rock solid. Sorry to hear the issues :(
     
  7. jDW194 thread starter macrumors member

    Joined:
    Jan 12, 2013
    Location:
    Canberra, Australia
    #7
    Just happened today, glad it happened while its still in warranty, no biggy, mst be almost a year old(sept) and this is the only fault I have ever had with any apple device so not complaining :rolleyes:
     
  8. ohbrilliance macrumors 6502a

    ohbrilliance

    Joined:
    May 15, 2007
    Location:
    Melbourne, Australia
    #8
    FYI, as required by law in Australia, Apple now covers defects with the device for up to 2 years. The coverage in the second year isn't as comprehensive in the first year, but I'm not aware of a concrete statement about exactly what is and isn't covered.
     

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