Sold my 4s to a friend - he can't seem to get it activated.

Discussion in 'iPhone' started by Boe11, Oct 1, 2012.

  1. Boe11 macrumors 6502a

    Sep 12, 2010
    We both have verizon. He spoke to them and everything should be set up on their end but the phone was reset and he can't get past the apple activation. Just says can't be activated and when he hooks it up to itunes it gives him an error.

    Is there something I need to do before he's able to activate it on his line?
  2. lelisa13p macrumors 68000


    Mar 6, 2009
    Atlanta, GA USA
    Just for the record, did you disassociate the iPhone from everything Apple on your end? (ID, iMessage, remove from devices at your Apple account?) Does he need a new SIM card?
  3. Boe11 thread starter macrumors 6502a

    Sep 12, 2010
    I haven't done those things. Do I need to contact apple to do that?
  4. Drag'nGT macrumors 68000


    Sep 20, 2008
    No, those things are controlled on your end in iTunes.
  5. AustinIllini macrumors demi-god


    Oct 20, 2011
    Austin, TX
    Take it to a verizon store if possible. They will help you out.
  6. Thrones macrumors newbie

    Sep 7, 2012
    Have him log into his verizon account. Then tell him to click the Activate or Switch device option From here have him enter the phones IMEI number and it should activate. I had the exact same issue he is having when i activated my 4S after having a Galaxy Nexus.
  7. BlueKhufu macrumors regular

    Nov 27, 2010
    Were you running beta ios6 by any chance? The last beta expired yesterday and will do the "can't be activated" thing. I know it's a long shot but figured I'd throw it out there. I hope you get it figured out. Best of luck.
  8. aphexacid macrumors 6502a


    Jul 31, 2007

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