SOLUTION to DVD Player Crash of SR Macbook w/ 4Gb of ram

Discussion in 'Mac Apps and Mac App Store' started by murc585, Mar 19, 2008.

  1. murc585 macrumors regular

    Jan 29, 2008
    *This solution works for me, at least temporarily, hopefully you will have the same luck as me*

    Ok, I now have a SOLUTION for you guys:

    I talked to an apple product specialist for about an hour trying to track down the problem. We made a new user account and dvd player was working fine under high ram usage. We tracked the problem down to a Core Graphics preference. If you remove this preference, the problem should go away. I don;t know if this is a long term fix, but it works for me right now.

    Here is what you do:

    1. Navigate to your Finder. Go to "users" then into your home folder (so whatever name you have for it. Then go to "Library" and then to "Preferences".

    2. Ok, now that you are in the Preferences folder find a file called "". Delete this file and reboot your computer.

    3. Open up Activity Monitor and try to use a lot of ram and try to hit a number like 1.3Gb free or something. I used a massive 32-bit color file in Photoshop and added a gradient to it and it drained down my ram nice and quick. Now try to open up DVD Player and see if it works.


    Macintosh HD/Users/(your short username)/Library/Preferences/
  2. thomaschina03 macrumors newbie

    Apr 9, 2008
    Sadly this doesn't work for me. The preference file was not there for any of my accounts, nor was it in the main preferences folder (/Library/Preferences). I'm using a black Macbook SR 2.2GHz with 4Gb RAM.
  3. Daveoc64 macrumors 601

    Jan 16, 2008
    Bristol, UK
    I think someone posted the same thing in the main thread reporting this and it didn't help.

    You might find that it's not happening now but it's probably just coincidence.

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