iPhone XR Specks of DUST under camera- brand new iphone XR- leave it or return?

Discussion in 'iPhone' started by uptempos, Jan 20, 2019.

  1. uptempos macrumors member

    Joined:
    Jan 25, 2015
    #1
    I noticed there was dust/specks underneath the iphone XR. But I remember seeing this issue with iphone X's. Im scared the next iphone I get will have the exact same problem. If its not affecting camera (for now), should I just leave it? Anyone else encounter this issue with their iphone XR?



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  2. AppleHaterLover macrumors 65816

    Joined:
    Jun 15, 2018
    #2
    I’ve seen this happen with some XS/Maxes on this forum.

    How easy would it be for you to exchange it? It shouldn’t be an issue but a $750 phone should be perfect. Take it to Apple and see if they’ll replace it
     
  3. iPad Retina macrumors 6502a

    iPad Retina

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    Jan 6, 2013
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    Toronto
  4. Shadowbech macrumors 601

    Joined:
    Oct 18, 2011
    Location:
    Planet iPhone
    #4
    If you are within your 14 day return/exchange period, I'd take the advantage of exchanging that one.
     
  5. andiwm2003 macrumors 601

    andiwm2003

    Joined:
    Mar 29, 2004
    Location:
    Boston, MA
    #5
    Return it. With the dust you won’t be able to sell it. Also the dust could move into the lens area over time.
     
  6. Relentless Power, Jan 21, 2019
    Last edited: Jan 21, 2019

    Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #6
    No, it won’t. There is no air movement under a sealed component with the lens cover. (At Least from all the cases I have observed, it’s never happened.)

    Also, for the record, if the device cannot be returned for any reason or the OP wants to keep it, Apple can actually disassemble the iPhone, clean behind the camera lens cover, as they are trained to do so.
     
  7. andiwm2003, Jan 21, 2019
    Last edited: Jan 21, 2019

    andiwm2003 macrumors 601

    andiwm2003

    Joined:
    Mar 29, 2004
    Location:
    Boston, MA
    #7
    Happened to my brothers phone. I think a iPhone 5. They replaced it under apple care. I think it was almost a year old at the time.

    Also I would not let someone open the phone. It’s sealed against water and who knows if this will be as good as before.

    No reason to take any risk with a 800 dollar phone.
     
  8. mylittlepwny macrumors newbie

    mylittlepwny

    Joined:
    Apr 5, 2018
    #9
    If that is the only fault with the phone you are lucky. If you exchange it under Applecae they will give you a refurb that will almost assuredly have misaligned glass or worse. Return it for a brand new in box one or keep it imo.
     
  9. alpi123 macrumors 6502a

    alpi123

    Joined:
    Jun 18, 2014
    #10
    The waterproof seals can be always replaced, even at home.
     
  10. Achillias macrumors 6502

    Achillias

    Joined:
    Dec 1, 2011
    #11
    I have the exact same problem. And I decided to keep the iPhone X. To be honest its not smart of you if you go to the Apple store to exchange it for a remanufactured one. It’s so small and if it does produce good pictures it’s not worth it. Most of the iPhones do have this problem now, the only thing is most of the people won’t even see it.
     
  11. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #12
    I’m not sure if ‘most’ is the most appropriate word to describe Dust under the camera lens cover. Does it happen? Yes, but just as my own anecdotal experience, I have never had dust under any of my iPhones lens covers with every model iPhone I have owned.
     
  12. Achillias macrumors 6502

    Achillias

    Joined:
    Dec 1, 2011
    #13
    Well that’s good for you. But without telling us which iPhone you have it’s meaningless. The thing is that dust under the cam lens problem started on the X and it’s still common on the newer iPhones. Even changing it, if you did follow some threads seems to have them. It’s just that the factory’s where those iPhones are getting assembled are just not dust free and that’s when it’s happen. There are a couple of long threads about this problem.
     
  13. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #14
    No one is questioning that dust doesn’t exist under the camera lens cover, what I was alluding to, is that your wording is not correct. You can’t say ‘most’ iPhones have this problem, when they simply don’t. You only hear about the cases that those come on tech sites like this that discuss their findings.
     
  14. Achillias macrumors 6502

    Achillias

    Joined:
    Dec 1, 2011
    #15
    You’re a funny guy, talking about assumptions while you are the one who are making them by yourself. You don’t know how many are or are not affected as well based on that argument. So no you’re wrong.
     
  15. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #16
    I never made a claim how many are affected, what I stated was, you have those two often talk about it on sites like this, but how often do we know or hear about it in the real world outside MacRumors with dust under the cover? That was my main point, aside from the fact that you use the word ‘most’, which you don’t have any evidence stating otherwise, that was poorly based assumption on your behalf. No one is contesting that dust doesn’t exist under the camera lens cover, we all get that, it’s just that we don’t have a quantitative number either, which is why the word ‘Most’ as you used, was inappropriately used out of context.
     
  16. uptempos thread starter macrumors member

    Joined:
    Jan 25, 2015
    #17
    decided to keep it and Achillas made some good points. I bought the 2yr applecare, so if anything this can be used as a swap a year from now for a refurb with a fresh battery. Thanks all.
     

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