Spigen Neo Hybrid EX Metal Customer Service Sucks!

Discussion in 'iPhone Accessories' started by BillMc40, Oct 26, 2013.

  1. BillMc40 macrumors member

    Jan 18, 2012
    Just wanted to let everyone know that Spigen's Customer Service sucks! I have contacted them app.4 times in the last month and a half over this case that was then app 7 months old to say hey the rubber insert is stretched. They will not return any emails.
    I am now thinking they have a shoty product. Even worst customer service.
    Looking foir a new case now wont look there.
  2. Six8 macrumors 65816


    Feb 1, 2012
  3. Dascoyne macrumors 6502

    Mar 25, 2013
    Palo Alto, Ca
    I don't know what to tell you. Spigen CS has been the best for me, and I've dealt with them a number of times. They've been great even when I was probably being unreasonable. I don't know what to tell you.
  4. pocketdoc macrumors 6502a

    Apr 15, 2008
    I have also not had problems with Spigen, but recently, I purchase all Spigen products from Amazon Prime. Ships in 2 days. If there is an issue, you just send it back.

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