Square Trade

Discussion in 'iPhone' started by dlastmango, Jun 25, 2012.

  1. dlastmango macrumors 6502

    Joined:
    Oct 17, 2004
    Location:
    West Coast - FLORIDA
    #1
    hello,
    i have a 32Gb iPhone4 purchased almost 2 years ago and i got the square trade warranty. Now my glass is broken and I'd like to file a claim. Only problem is that the serial number square trade has on file isn't the same as my phone. I have applecare and over the past 2 years I have had my phone swapped out for a few different reason that Apple covered.
    Does anyone know how square trade handles situations like these?

    thanks
    Chris
     
  2. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #2
    I'd call or email them and ask, rather than relying on secondhand information. I'm sure they've helped other people with similar situations in the past.
     
  3. aztooh macrumors 6502a

    Joined:
    Jul 5, 2011
    #3
    Those 2 bolded statements don't line up. Your 32gb iP4 ISN'T the same phone you bought 2 years ago, correct? They have the proper serial number on file, you have since acquired new phone/s.

    Only way to know how ST would handle this would be to contact them. My best guess would be they aren't going to cover a device that their insurance wasn't purchased on.
     

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