SquareTrade vs. AppleCare +

Discussion in 'iPhone' started by lorenwade, Sep 10, 2012.

  1. lorenwade macrumors 68000

    lorenwade

    Joined:
    Aug 27, 2008
    #1
    Square Trade is better than AppleCare + in every way that I can see.

    • SquareTrade offers everything AppleCare + does.
    • If you go get the $35 SquareTrade discount right now, SquareTrade is much cheaper.
    • SquareTrade offers monthly payments if you don't want to spend the $99 ($65 with coupon) up front.
    • SquareTrade offers up to four replacements instead of two.
    • SquareTrade will allow you to replace it at the Apple Store and they (ST) will reimburse you.

    What's your thoughts? Am I missing something crucial?
     
  2. daveishere macrumors 6502a

    daveishere

    Joined:
    Dec 2, 2008
    Location:
    UK
    #2
    Squaretrade will reimburse you? How long will that take?

    The reason I love Applecare is its so hassle-free, you take your iPhone into an Apple Store and its gets fixed, no chasing payments up etc.
     
  3. BlueGummiBear macrumors 6502a

    BlueGummiBear

    #3
    It's definitely a good deal now that you can take your phone to the Apple Store. I had to use ST to replace my iPhone 4 that I dropped in a cup of Gatorade. I had to send it in to them and was without a phone for 5 days. I use my phone for business so being without it was tough for me.
     
  4. charlieegan3 macrumors 68020

    charlieegan3

    Joined:
    Feb 16, 2012
    Location:
    U.K
    #4
    I agree about the hassle free thing, but looking at the list above I'm thinking the square trade might be a better option.
     
  5. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #5
    damn that is beast that they reimburse you. That is the main reason I did not go with them....having to wait a few days.

    also, can you post a link to the discount?
     
  6. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #6
    Anyone else have firsthand experience with SquareTrade?

    How can they afford this? What's the catch?

    Hopefully there aren't any, but I've learned to be a bit skeptical in my 30 or so years. (And why in the world haven't I heard of this before!?)
     
  7. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #7
    I mean if they get enough people they really cover themselves. I wonder what percent of people cash in on applecare+....at most 15%? Insurance is a very profitable game :)
     
  8. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #8

    But right now I'm looking at the costs of insuring a 16GB 4S:
    • It's on sale for $99, and it's usually $125. (Usually more expensive than AC+ but same now.)
    • There's a $50 deductible per claim (Same as AC+).
    • You're without your phone for 4-5 business days (Worse than AC+) or you have to wait for reimbursement
    • Up to 4 incidents are covered (Better than AC+)
    • Have to buy within 30 days (Same as AC+)

    Sound about right?
     
  9. lorenwade thread starter macrumors 68000

    lorenwade

    Joined:
    Aug 27, 2008
    #9
    Ahh, that makes sense. I missed the "normally $124". But still, with the $35 coupon you can get right now, it's even cheaper.

    Did you read my post? You're not without a phone for 4-5 days. You can go right to the genius bar, pay to replace it, and they will reimburse you.

     
  10. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #10
    That coupon does make it cheaper, so that's nice. (However, coupons aren't always around.)

    Also, I did edit my post to reflect the reimbursement (it's even in your quote of me).

    Thanks for starting this thread. It's good to consider, and I hadn't even heard of these guys.
     
  11. lorenwade thread starter macrumors 68000

    lorenwade

    Joined:
    Aug 27, 2008
    #11
    My bad bro, misread it.

    And, yeah, my pleasure. Personally, I'd rather have my phone instantly, and be reimbursed later. Haha.
     
  12. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #12
    Do you mind if I add this/your SquareTrade info. to my thread about all of the different warranty options? I'll give credit where credit is due.
     
  13. lorenwade thread starter macrumors 68000

    lorenwade

    Joined:
    Aug 27, 2008
    #13
    No worries, man. Go ahead.
     
  14. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #14
    I buy squaretrade for all my apple products, it's absolutely great. Had my iPad replaced 3 times (don't ask).
     
  15. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #15
    Oh come on! I gotta ask.
     
  16. avaloncourt macrumors 65816

    Joined:
    Oct 18, 2007
    #16
    I have had good results with SquareTrade. My last iPhone developed a battery problem. SquareTrade offered for either me sending it to them or the reimbursement route for me to deal with Apple. I chose the Apple repair route because I've read some negative things and have seen pictures (here and otherwise) about what ST did with repairs when they got them to do themselves. Kind of scary.

    For some odd reason, SquareTrade wanted me to submit it for Apple to replace the entire phone at the out-of-warranty replacement cost. I wrote back and questioned that since the battery replacement fee is MUCH cheaper. (Even more odd is that a battery replacement gets you a phone swap anyhow and they didn't seem to know that.) They said that was fine with them.

    I contacted Apple, did the battery claim, and paid for it. I submitted the paid Apple invoice to SquareTrade and they processed a reimbursement two days later. I couldn't have had it go any easier.
     
  17. rawlus macrumors 6502

    Joined:
    Mar 3, 2009
    Location:
    Boston
  18. lorenwade thread starter macrumors 68000

    lorenwade

    Joined:
    Aug 27, 2008
    #18
    Albuquerque!
     
  19. redrob2 macrumors newbie

    Joined:
    Nov 2, 2010
    #19
  20. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #20

    Bottom line - ANY insurance plan is a profit center for the insurance company. If you really get to use it, a good deal for you. In the big picture, way more people do NOT use it, which is why insurance companies are rich.
     
  21. ihav0frnds macrumors 6502

    Joined:
    Jun 6, 2010
  22. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #22
    A friend reached for it the first day I had it and it flew out our hands and broke. Second time my 3 year old cousin was playing with it, dropped it and it broke, third time my dad was angry with me, he threw it, it broke. The dad thing I don't mind, I was extremely disrespectful, and no, he didn't buy it for me and I'm not a child, 21 year old college student with crappy luck.

    First time I mailed it in and got it back 4 days later which sucked because I had just got it, the second and third time I went to genius bar, they paypal'd me the money in 3 days. I highly highly recommend it.
     
  23. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #23
    Boy,that sucks, but what a testament for the company. Thanks for sharing.
     
  24. basketball762 macrumors regular

    Joined:
    Mar 20, 2009
    #24
    I have squaretrade warranty on my iPhone 4 and I've had an okay experience. I once accidentally dropped my phone and the screen shattered. I then filed a claims with them and within a few hours it was accepted and I could take it to an apple store or mail it in. I opted to go to the apple store but here was the problem when I gave them the phone they resisted doing an out-of-warranty swap because the phones parts have to be accessible. So I was forced to send my phone in. So, I called Squaretrade the next morning and they overnighted me a new phone from this repair company in California. I got a new phone the next day and placed my broken iPhone in the box and shipped it back to the repair company. Everything was great until a week or two. Randomly the back casing of the iPhone fell over just out the blue. Screws were still in tack and everything on the bottom near the speakers. I called them and they said they will overnight me a new phone. They did and it was from the same company in California again and I did the same procedure. Everything was great again for a week or so and the same thing happened again! The backing casing came off. It was the weirdest thing so because I was very frustrated (I never dropped the phones they sent me or anything) I went to the Apple store to see what was up and if they could just give me a new phone that I could trust. Well they checked out the phone in their backroom and came back and told me that the phone was tampered with. They showed me some screws which were stripped and they again resisted to do an out-of-warranty swap but I told them I had a Square trade warranty and they gave me this phone. They told me to call them and complain and tell them to give me a new phone. Well I did just that and they did the same exact thing (send me a new phone from the same California repair company overnighted). I got it and, I've had this phone now for about 4-5 months and the back casing hasn't fell off! So frustrating though, but once I got everything working there has been no issues.
     
  25. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #25
    That's odd, my experience with out of warranty is that apple just does it, I had a jail broken iPad reached out of warranty.
     

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