Strange mark on camera lens. Please help.

Discussion in 'iPhone' started by Iusername20, Nov 8, 2012.

  1. Iusername20 macrumors regular

    Joined:
    Jan 28, 2011
    #1
    There Is a strange tiny purple mark on my lens. I cleaned the lens and there looks to be no scratches. Do you think this is an internal problem? Should I take it in? Thanks for the help.
     

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  2. numberforty1 macrumors 6502

    numberforty1

    Joined:
    Oct 6, 2012
    Location:
    Canada
    #2
    Hello kitty. Take it in.
     
  3. Iusername20 thread starter macrumors regular

    Joined:
    Jan 28, 2011
    #3
    You think it's internal ?

    And how does it work if they have to send it in? Do they give replacements ?
     
  4. numberforty1 macrumors 6502

    numberforty1

    Joined:
    Oct 6, 2012
    Location:
    Canada
    #4
    Take it to an apple store, they will tell you what's up. For my problem (bad battery) they just swapped it out and gave me a new phone (phone in a slim white box). Keep in mind if it's swapped out you cannot return it.

    If you are within the time limit for a return I'd probably do it that way instead. Either through your carrier or apple.
     
  5. Iusername20 thread starter macrumors regular

    Joined:
    Jan 28, 2011
    #5
    Probably can't return it. Bought it at launch. So If I bring it in ill never see it again?
     
  6. numberforty1 macrumors 6502

    numberforty1

    Joined:
    Oct 6, 2012
    Location:
    Canada
    #6
    Your phone comes with a year of applecare warranty. why wouldnt you take it in to be replaced???? Unless you're happy with that speck on all of your photos. Just get it looked at. They'll either fix it or replace it ON THE SPOT.

    just make a genius appointment and go in. apple staff is beyond friendly.
     
  7. Iusername20 thread starter macrumors regular

    Joined:
    Jan 28, 2011
    #7
    Will do. And nah I knew I had the warranty. Little confusion. Thanks
     
  8. Iusername20 thread starter macrumors regular

    Joined:
    Jan 28, 2011
    #8
    Any chance they blame it on me and don't replace or fix it?
     
  9. dontpannic macrumors 6502

    dontpannic

    Joined:
    May 16, 2011
    Location:
    Orpington, Kent, UK
    #9
    Just take it in! Worst they'll say is no, but how are they going to blame it on you? It's a sensor fault.
     
  10. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #10
    I don't think there's any way they could blame it on you..it's not physical damage to the lens..it looks like a sensor issue.

    Take it in and they should fix it/replace it under warranty. As another poster said, worst they can say is no (but I doubt they will).
     
  11. big samm macrumors 65816

    Joined:
    Oct 27, 2008
    #11
  12. Rocko1 macrumors 68020

    Rocko1

    Joined:
    Nov 3, 2011
  13. Iusername20 thread starter macrumors regular

    Joined:
    Jan 28, 2011
    #13
    Thanks for the help guys. Taking it in tomorrow
     
  14. NM08SRT8 macrumors 6502a

    NM08SRT8

    Joined:
    Jan 18, 2010
    Location:
    New Mexico
    #14
    It's all mental...
     
  15. Iusername20 thread starter macrumors regular

    Joined:
    Jan 28, 2011

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