Studio Display out of warranty repair prices

[murdoc2k]

Using Apple Canada's website, I wanted to do an estimate on the cost of repairing a studio display with and without Apple Care+ to determine if I should purchase it or not.

However, I noticed the website only provides an estimate for the cost of repair WITH Apple Care+ and the out of warranty cost is deliberately omitted. Does anyone know the pricing for out of warranty repairs for a) Screen cracked b) Enclosure damage c) Other?

If the Studio display gets bricked due to a software update issue, will this be covered under "other" or would Apple just take care of it with or without Apple Care?

 

[murdoc2k]

For anyone curious about this, I called my local Apple Store and this is what they told me.

* They could not quote me on prices or offer a general range of prices as this information is not available.

* Out of warranty repairs will be considered on a case-by-case basis which is why prices could NOT be quoted ahead of time. The technician at the Apple Store will assess the damage and provide a quote.

* Out of warranty screen repairs on Macbooks and iMacs in general range from $300 - $600 CAD.

* Apple Care+ for Studio display while providing coverage overall is mainly used to protect against physical damage. Physical damage is defined by the product's shape physically changed or the screen being compromised (ie: glass is cracked). A scratch on the display would be considered "cosmetic" damage and would not be eligible for any type of repair or replacement device under Apple Care+.

So now I can conclude that Apple Care+ for Studio Display is worth it for folks who
* Have kids and pets in the house

* Places their monitor at a very risky location where the monitor may topple over or get dropped from a great amount of height

For the rest of the folks, this will become money wasted as Apple has a good track record for build quality. Unless you opt for the monthly payment plan (which will factor into the cost of the monitor over time), the monitor is not likely to have issues within the first 3 years.

 

[MisterSavage]

I'm nervous about this because mine is one of the ones that gets stuck in restore mode during software updates. I need to get this fixed (logic board replacement evidently) before my Applecare runs out.

 

[southerndoc]

* Apple Care+ for Studio display while providing coverage overall is mainly used to protect against physical damage. Physical damage is defined by the product's shape physically changed or the screen being compromised (ie: glass is cracked). A scratch on the display would be considered "cosmetic" damage and would not be eligible for any type of repair or replacement device under Apple Care+.

Thanks for that. If I ever get a scratch on my ASD glass, I'll make sure I wait until it "progresses" to a crack.

 

[murdoc2k]

So I started noticing what looks like dirt a few weeks ago that appeared on the top left of my screen and I tried removing it using the provided cloth with and without isopropyl alcohol, but my efforts were in vain.

I could not remember having any object strike that area of my monitor. Running my fingers on top of the mark felt smooth.

I took it to the Apple Store yesterday and they could not clean the mark off the monitor either. They were kind enough to offer me a free replacement of the nano-textured display glass since I was still within warranty.

In the work order for the replacement, I've discovered the price to replace the glass. Hopefully this will serve as a reference for those who, like me, have decided to not go for the warranty.

The cost to replace the glass is $1,296.97 CAD including tax, which for a $2,304.07 CAD monitor for the nano-texture VESA option, would mean half the price of the monitor.

Keep in mind they only replaced the glass because it did not fit the description of "physical damage" so it could be some coating that was peeling, otherwise it would not have covered.

With that in mind, $202.27 CAD (tax included) would bring warranty coverage up to 3 years over the use of a credit card to extend the warranty from 1 year to 2 years. Alternatively there's the $73.45 monthly plan to cover the display for as long as you need.