So I ordered Apple Care through the technical support line, because they always do that "have we told you about apple care" bs before I call, so i just got it.
BUT when I phoned to register, and ask for a proof of purchase for my apple care first they asked why. I told them that if I ever wanted to cancel applecare I would need the proof of purchase. And the dumbass told me to phone applecare directly, but wouldn't give me the number I would have to call.
Also, I was told that from now on because I got an education discount, I would have to phone an education tech support number instead, with reduced hours of operation and only open five days a week. ANYONE else heard of this?
BUT when I phoned to register, and ask for a proof of purchase for my apple care first they asked why. I told them that if I ever wanted to cancel applecare I would need the proof of purchase. And the dumbass told me to phone applecare directly, but wouldn't give me the number I would have to call.
Also, I was told that from now on because I got an education discount, I would have to phone an education tech support number instead, with reduced hours of operation and only open five days a week. ANYONE else heard of this?
using AppleCare and they have never given me any trouble. I use the normal number like everyone else. But I must say that I did not purchase AppleCare with my education discount as I was worried that it would count as one of my two education software purchases for that year. I only purchased my iBook through the education store. I paid full price for AppleCare