Swapped phone at Apple store got emailed a receipt with someone else's name?

Discussion in 'iPhone' started by Mikesus, Feb 2, 2012.

  1. Mikesus, Feb 2, 2012
    Last edited: Feb 2, 2012

    Mikesus macrumors 6502

    Joined:
    Apr 7, 2011
    #1
    I purchased an iPhone from AT&T and it had a problem with the speaker. No problems in getting it swapped at the store.


    Here is the interesting part. The Genius had me sign his iPad and the receipt has some woman's name and phone number in California on it! (I looked and the black box also had her name on it, and its a bit of a drive being in NC and all, so a tad odd)


    Here is the more interesting part.

    I was emailed a receipt with her date of purchase, her name and her cell number.

    Privacy wise this has me a bit concerned.
     
  2. Jordan921 macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #2
    Did you bring this to the employees attention?
     
  3. Mikesus, Feb 2, 2012
    Last edited: Feb 2, 2012

    Mikesus thread starter macrumors 6502

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    Apr 7, 2011
    #3
    Lol the fan boys think I am attacking Apple. (referring to the neg on the first post)

    Yes I did, he said that an employee didn't do something right.

    The phone was in a standard refurb box, had her name on it. Appears that she purchased the phone and returned it.
     
  4. sweetbrat macrumors 65816

    sweetbrat

    Joined:
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    Location:
    Redford, MI
    #4
    I don't think anyone thinks you're attacking Apple. But the way to deal with it is to bring it to their attention.
     
  5. cyks macrumors 68020

    cyks

    Joined:
    Jul 24, 2002
    Location:
    Westchester County, NY
    #5
    How does asking if you brought the problem and your concerns up with Apple make anyone a fanboy or imply that you're attacking them?

    Since you didn't mention you talked with Apple in your first post, that would seem to be the next logical step.
     
  6. Mikesus, Feb 2, 2012
    Last edited: Feb 2, 2012

    Mikesus thread starter macrumors 6502

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    Apr 7, 2011
    #6

    was referring to the -2 on the post and answering the question.

    Anyway, I was actually able to locate the woman on the receipt, sent her a FaceBook message. Will give her a copy of it to talk to Apple as its her info.
     
  7. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #7
    To be fair, you did quote someone and immediately make your statement about fanboys. In forums, that generally implies a direct response to the quoted post.
     
  8. Mikesus thread starter macrumors 6502

    Joined:
    Apr 7, 2011
    #8
    Sorry corrected it.
     
  9. Mikesus thread starter macrumors 6502

    Joined:
    Apr 7, 2011
    #9
    Contacted Apple, they gave me a incident number and said, "gee we can swap out your phone if you are still having trouble."

    Completely ignored the privacy issue.

    Not sure why they would keep the original purchasers info with a refurb phone?


    Makes very little sense.
     

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