Swapping colors iPhone 5

iwantmyiphone4

macrumors member
Original poster
Jul 30, 2010
40
0
I ordered and received an AT&T 16GB iPhone 5 in Black.
I realized that I didn't want a black one, but a white one instead.

What is the best way I can go about switching colors at this point?
 

LoloBond

macrumors 6502
Nov 21, 2011
436
1
I ordered and received an AT&T 16GB iPhone 5 in Black.
I realized that I didn't want a black one, but a white one instead.

What is the best way I can go about switching colors at this point?
Return it to Apple.com and wait till they ship you a white one or try your luck by visiting your local store first thing in the morning.
 

iwantmyiphone4

macrumors member
Original poster
Jul 30, 2010
40
0
I purchased through an AT&T store, so I was told I have to return it to an AT&T store before I can even attempt to sign up for a Personal Pickup online.

I am aware that some stores have stock for walk-ins, but I am never free until at least noon so I doubt I'll make it for those.

Is it also true that the Genius Bar is NOT swapping colors?
 

dndandrea

macrumors 6502
Feb 10, 2010
265
0
1. Return Black iPhone 5
2. Have no phone for a long period of time until they return in stock.
3. Buy White iPhone 5
fixed.

Maybe there's a chance you can return it and just say you're not satisfied with the black and would like a white one. When they say they haven none in stock just ask if they can give you a white boxed one.
 

maximus96

macrumors 6502a
Sep 25, 2007
647
8
somewhat related, i purchased mine from apple store online. do we have 14 or 30 days to return/exchange a black for a white and can it be done in a B&M store. thanks!
 

mpossoff

macrumors 68020
Mar 21, 2010
2,093
0
Philadelphia
somewhat related, i purchased mine from apple store online. do we have 14 or 30 days to return/exchange a black for a white and can it be done in a B&M store. thanks!
With Apple you have 30 days however you have to return the iPhone then get upgrade reversed then after upgrade is reversed purchase the one you want.

If you try to order online what's going to happen is you'll be told you're not eligible for an upgrade.
 

saving107

macrumors 603
Oct 14, 2007
6,376
14
San Jose, Ca
somewhat related, i purchased mine from apple store online. do we have 14 or 30 days to return/exchange a black for a white and can it be done in a B&M store. thanks!
it depends on your carrier (even if returning at Apple). AT&T allows up to 30 days but Verizon i believe is only 14 days before your grace period ends and you begin your contract, once you are on contract you are not allowed to return your device.

When you return your phone you will be eligible for an upgrade again, but in order to upgrade your account must be up to date (bill paid). If you return your phone and your account hasn't been paid then you will not be able to buy another iPhone until your account has been made current.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.