Swapping iPhone? UK

Discussion in 'iPhone' started by Sluggyman, Sep 22, 2012.

  1. Sluggyman macrumors member

    Joined:
    Sep 28, 2011
    #1
    Hi Guys,

    I received my black 16GB iPhone 5 yesterday, and due to the proximity sensor being messed up I am getting a new one on wednesday. Do you know if you can take an unopened iphone into the apple store and swap the storage? if you pay the difference? So I am basically returning the phone and buying a new one. Has anyone had any experience of them doing this in the UK?

    Kieran
     
  2. Sluggyman thread starter macrumors member

    Joined:
    Sep 28, 2011
  3. ste1164 macrumors 6502a

    ste1164

    Joined:
    Jan 4, 2009
    #3
    Yes you can I have had this done before with the iPhone 4. They refund your purchase onto a gift card and you pay the difference.
     
  4. sparkyms macrumors 65816

    Joined:
    Feb 22, 2007
    Location:
    Southampton UK
    #4
    Pretty sure they don't let you do that.

    Edit - see above, I may be wrong but unless its a brand new replacement in retail packaging they may not.
     
  5. ste1164 macrumors 6502a

    ste1164

    Joined:
    Jan 4, 2009
    #5
    My phone had been opened and it was possible. It needs to be within the 30 day return period.
     
  6. Sluggyman thread starter macrumors member

    Joined:
    Sep 28, 2011
    #6
    Was this phone ordered in store or did you order online and then take it in?
     
  7. ste1164 macrumors 6502a

    ste1164

    Joined:
    Jan 4, 2009
    #7
    It was a reservation one in store. Online ones can only be returned online.
     

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