I am going to give you a quick synopsis of what has happened to me. 4 months ago: Sony ericson phone's mic isn't working consistently, I have full bars and cant even get a phone to ring, I call tmobile, they say it is un fixable and tell me to buy a new phone since the 90 day warranty was up. 2 months ago: I went about 2 months with the unreliable sony ericson and finally decided to get a new phone. I spend $50 on a no frills motorola v180. 3 others in my family had the same sony ericson and had many of the same problems with it. They get samsungs, I get a motorola. 1 month ago: I have problems with v180. I can hear everyone fine, but they can't hear me. The same thing that happened with my sony ericson at first. I can't believe it and call tmobile and tell them this phone is defective, they do the usual tests and conclude I am not lying. They tell me they will ship me a replacement phone for free. 2 weeks ago: I recieve the phone, its the exact same one of course. I test it out, everything is a-okay. It has a slightly diff. antenna shape then the last v180 I had, I figure it is a slightly new version. 3 days ago: after shipping out my defective phone back to tmobile I get struck by lightning a 3rd time. The new v180 now has a problem with the audio again!!!! I need to use speakerphone in order to hear any calls. The normal speaker on the inside of the flip phone is oddly working every now and then. I of course reset it and take the battery out and do everything I can think of, I am starting to think there is a magnetic field around me that makes electronics stop working, or maybe I just have the worst luck. T mobile probably thinks I am a scam artist or a incompetant moron like many of the people they deal with, ex." how do I turn the phone on?" well I would say I am tech savy and don't like to brag but I know how to reset most electronics and do the troubleshooting without needing assistance. But anyways, I call tmobile today and after a 1 hr of hold and troubleshooting they conclude, guess?..... It's unfixable.... "We can send you the same phone agian though free of charge!" I laughed to myself. I tell the lady my whole story and she says " I am sorry to hear that" she trys to tell me I can upgrade to a different phone for as low as $50. I tell her no way am I going to have to pay again for a no frills phone just so that I can pay you more money for the service. Should I really have to pay you more money just to be able to use a service that costs more money. MOre Money More Money More MOney!!! bahhhhhhh! I could have bought a new video game for the price of what that worthless v180 cost me. I have told myself I will never buy a motorla phone or a sony ericson again. I tell the lady I am going to switch to cingular, she trys to sweet talk me into staying by offering me a free nokia bottom line cheapy phone. I did not pay $50 so that I could get downgraded back to the cheapest phone that ever walked the earth. She then tells me she will take $10 off the price of any other phone, I once again ask her if she is insane. I kept my cool this whole time, but it was very difficult. My conclusion: a. tmobile $Ucks bAlls b. motorola is a has been phone company, they used to make good phones. c. phones are becoming more of lemons then ever, these teenagers that want cameras and video cameras in the phones drive the market, which $ucks. The phone companies keep cramming more and more features into these phones making them even more terrible. Why not master one thing first before adding another (the way apple does it), instead of putting a bunch of mediocre gadgets into a phone (sony is well known for this in all their products). d. the only phones to choose from on tmobile's site are crappy. I want a nokia flip phone, but they dont have one. I see crappy cheap phones, one man band style middle level phones (think sony), and overpriced, soon to be obselete highend phones. I don't want to buy a phone that costs as much as a 30 GB ipod photo or a 60 GB ipod Photo. The blackberry is nice, but I wouldn't use all the business features and want a mroe streamlined product. e. I don't want to switch to another phone company because that will make my dad upset because of the family plan and i will have to pay more for it. f. Pay as you go phones are limited to cheap plastic candy dispenser toy phone quality. g. I might as well jump off a cliff because there is no good solution. h. G is pathetic because of a phone company making you upset. I. this list is getting too long ANY SOLUTIONS AT ALL< ANY IDEA'S????? PLEASE I AM GOING NUTS!!!!