Got in contact with a local target, they had a few 16gb att 5s' in stock. Went over, saw that they had a few out on the counter and waited. Finally the associate took me and said he was ready for me. Had me log into my att acount on the computer. He clearly saw I had an upgrade on one of my lines. I asked him nicely not to open the phone because it was a gift for my younger brother, and as I am sure many of you are aware, part of getting the phone is tearing the plastic off and opening it up. He refused, telling me he was required to make a test call before I left. He saw that I was aggitated and offered to let it slide. I was once again in good spirits. A few moments later, he asked me what line my brothers number was. I pointed it out (it was not the one eligible for an upgrade), the one eligible is my number. He then refused to sell it to me, telling me I would have to do a cross upgrade. I explained to him that what I was doing with the phone after I left the store was irrelevant and none of his concern but he wouldn't budge. He said I could potentially leave with the phone activated on my line, switch my 5 back to my line and sell the 5s, and he just wouldn't let that happen. Then he expressed concern that if in a month, I switched the 5s from my line to my brothers for his birthday, it would cost target money because I didn't switch the phone to my brothers number today, while I was at target. I asked to see the written policy but he refused to show me anything. I got his first name, not his last. And he also refused to give me his employee id number, or any other identifying number. Edit: Also, after arguing for a few minutes, he told me he couldnt help me and that he had other customers to deal with. That other customer was an on the clock target employee who was also getting a 5s.