Telephone extensions

Discussion in 'iPhone' started by jsf721, Mar 25, 2012.

  1. jsf721 macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #1
    I switched from a bb9930to an ip4s. I am on an exchange server and the 4s syncs with my outlook contacts and calendar. All good so far. When a phone number has and extension the iPhone cannot dial it.

    A number in outlook. 123-345-7890 x123

    Displays like 123456789X123 on the Iphone and won't dial.

    How do I solve or work around this. I have a lot of contacts with extensions.

    Thanks
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    I don't know if there is a better way but extension #s go in the notes section on my phone.
     
  3. Bobby.e macrumors 6502

    Joined:
    Mar 11, 2012
    Location:
    Kansas
    #4
  4. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #5
    This is a lot of work for a person with over 1,000 business contacts. Where do you submitt ideas to apple. The blackberry handled this seamlessly. Come one apple don't forget some of us are apple fans and also business people lol

    Thanks
     
  5. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #6
    So, how did you get all those contacts in there - and how did you expect to add extensions?
     
  6. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #7
    They sync-ed from the outlook through the exchange server and look like this on the iphone

    123-345-7891x123

    and the baclberry understood the X was ans extension, dialed the number and asked if it should dial the extension or skip that step. The iphone sadly does not even complete the call at all.
     
  7. Bobby.e macrumors 6502

    Joined:
    Mar 11, 2012
    Location:
    Kansas
    #8
    Mine dials but just ignores the extension.
     
  8. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #9
    Would you mind posting exactally how they are entered. (Format).

    Thanks

    Jeff
     
  9. Bobby.e macrumors 6502

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    Mar 11, 2012
    Location:
    Kansas
    #10
    (XXX) XXX-XXXX xXXXX
     
  10. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #11
    Thanks for posting,

    Not sure why your are working, mine are in the same format
     
  11. Bobby.e macrumors 6502

    Joined:
    Mar 11, 2012
    Location:
    Kansas
    #12
    NP. Idk either. What version of Exchange are you guys using? I'm sure that's not the problem but just curious.
     
  12. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #13
    I will check in the morning but I believe it is the newest version, installed January 2012.
     
  13. Bobby.e macrumors 6502

    Joined:
    Mar 11, 2012
    Location:
    Kansas
    #14
    Ok. Ic. What about your iOS version?
     
  14. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #15
    5.1 on the iphone
     

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