Text messages have disappeared but storage says they are still there

Discussion in 'iPhone Tips, Help and Troubleshooting' started by CerealKillers, Jul 4, 2017.

  1. CerealKillers macrumors member

    Joined:
    Mar 16, 2011
    #1
    Hi everyone,

    So a few days ago I dropped my phone and the screen cracked. Since i planned on changing the screen, I tried to back my phone up but it would not work. Kept getting this iPhone cannot be synched and the iPhone is getting disconnected everytime i tried to back up. I used diff usb cables, diff ports, i put the phone on airplane mode, low battery mode and turned off background app refresh and still nothing. So I had to go change my screen without a backup.

    Shortly before I took my phone in, I was texting family and friends and then ll of a sudden all of my texts just disappeared. All of them. I thought it was a bug so i went ahead and took my phone in. They fixed the screen and when I got home i back my phone up and this time it worked. My texts still hadnt come up and my calendar had cleared ofall events I have and my safari had closed all of my tabs that ive had saved for the last month or so.

    When I check my storage i can see that my text messages account for 15gb of my storage. Which means my messages are still there somewhere. And if i use the search bar in messages - any messages ive had that contains whatevee I search come up but when i click on them - they disappear. I have tried everything but idk how to get my texts back. Has anyone ever experienced this??
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Turn iCloud off restart then turn it back on. Make sure on wifi. And it should pop back up
     
  3. CerealKillers thread starter macrumors member

    Joined:
    Mar 16, 2011
    #3
    I just did that and I was on wifi at home and still nothing. Thank you so much though for responding i really appreciate it
     

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