I just got my latest bill from O2 for my iPhone which I bought on November 28. They have added charges of £7.00 and £7.50 for "O2 Insure Premier Monthly" even though I did not sign anything or ask for this to be added. I'm disgusted. I've emailed them (because only their sales lines are open right now :/) and I hope they remove the charges. I worry about people who don't check their bill and who might be paying for insurance which they did not want or ask for. Has anyone else had this problem?