The fact I can’t use my phone outdoors sure makes any other worries I had about the X seem silly.

Discussion in 'iPhone' started by nafai23, Nov 11, 2017.

  1. nafai23 macrumors regular

    Joined:
    Apr 13, 2008
    #1
    Notch? Face ID? Screen size?

    While digging through threads leading up to the x release I never thought phone not working in the cold would be the deal breaker.

    I needed to make an emergency text from a park this morning and couldn’t do it.

    Sure they say it’s software, well see. I don’t buy it.
     
  2. Newtons Apple macrumors Core

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    You already bought it.

    This is part of the price for cutting edge tech. Apple will get this fixed in the next update. Strange how some say their does not work in the cold and other say theirs is not effected. Strange indeed.
     
  3. tromboneaholic Suspended

    tromboneaholic

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    Location:
    Clearwater, FL
    #3
    Screen becomes responsive after a few seconds, so it certainly seems like a software patch will fix the issue.
     
  4. GrumpyMom macrumors G3

    GrumpyMom

    Joined:
    Sep 11, 2014
    #4
    It was about 29F last night and my husband and I were out and about on a “date night” and his iPhone X worked perfectly fine. So whatever this glitch is, it apparently doesn’t affect all iPhone X’s.

    Personally, I’d return one that has this affliction rather than take a chance on a software fix. Samsung issued a software fix for something I still believe to be a hardware issue and I can’t say I’m entirely content with the results that I’ve had to live with. It involves a compromise in my usage that I find unpalatable, namely that I can use the display only in Adaptive mode which is highly saturated.

    So I decided going forward from that experience, if a certain kind of issue affects some devices but not all or even a majority, I am not trusting the excuse of it being a software issue anymore. Even if it turns out to be true, I just can’t bring myself to bet real hard earned money on it. I’d return and either wait out the issues or play the lottery, so to speak.

    My husband and I both returned Pixel phones. There are some issues they claim can be solved by software fixes but we weren’t confident everything that has been cropping up on these phones could. Or that the fixes wouldn’t involve irritating compromises, like one that results in the stereo speakers playing at unequal volumes. My particular Pixel 2 had some issues recording video. The number of Pixel 2s sold is likely not very large, but there have been a disquietingly high number of issues reported and our own individual experience with these phones lead me to believe there was a bit of lack of attention to detail for this product release.

    After getting ample opportunity to use my husband’s iPhone X, I’m very impressed by how nice it is. I’m now interested in getting one for myself eventually, perhaps after the holidays and holiday bills are paid. It does not seem at all like a poorly designed or poorly built device, nor is there evidence of lack of attention to any particular area even in the issues being reported. It is to be expected in a production run as huge as any iPhone model has, there will be defects.
     
  5. nafai23 thread starter macrumors regular

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    Apr 13, 2008
    #5
    That would imply there is some sort of temperature sensor.... there is not.
     
  6. DiveKitty macrumors 6502

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    Oct 31, 2017
    #6
    Yeah, I am one of those not affected; it has been about -10 to -20 C since I received my X on November 3rd - it even was delivered to me cold after being in the unheated back of the delivery truck for who knows how long. Hopefully they fix this soon for those having this glitch!
     
  7. tromboneaholic Suspended

    tromboneaholic

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    Location:
    Clearwater, FL
    #7
    I wasn’t implying that it has a temperature sensor.
     
  8. fischersd macrumors 601

    fischersd

    Joined:
    Oct 23, 2014
    Location:
    Vancouver, BC, Canada
    #8
    The fact that it isn't affecting everyone has me more than a little concerned that it may not be software. I've tried to create the issue more than a few times here over the last couple of days...nadda. (dipped down to -11C, 0C at the moment).

    That Apple has acknowledged the issue does give me some comfort - one way or another, they'll get it fixed. I just hope it can be remedied with software.
     
  9. CharlesShaw macrumors 6502a

    CharlesShaw

    Joined:
    May 8, 2015
    #9
    Just curious, in case it affects me before they resolve this. What was the temperature? How long was the X in the cold before you tried to use it?
     
  10. D.T. macrumors G3

    D.T.

    Joined:
    Sep 15, 2011
    Location:
    Vilano Beach, FL
    #10
    There must be some kind of internal temp sensor - my previous iPhones have gone into OVERHEAT mode (with accompanying dialog box) when placed directly in the sun for too long.

    It might not be exposed in the API, but something is reporting internal temp[?]
     
  11. dazz87 macrumors 65816

    dazz87

    Joined:
    Sep 24, 2007
    #11
    This is not an issue...Maybe its time for some of you guys to move to warmer climate.....:apple:
     
  12. 358547, Nov 11, 2017
    Last edited: Oct 5, 2018
  13. DiveKitty macrumors 6502

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    #13
    Except Apple had said it is an issue, and they are working on a fix.
     
  14. tromboneaholic Suspended

    tromboneaholic

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    Location:
    Clearwater, FL
    #14
    iPhones have several. From ifixit:
    There are five of them. One is in the battery, the rest are in several locations

    R108 is at almost top of the board, test point XW9

    R110 is beside the main camera connector, test point XW11

    R57 is beside the A6 chip, test point XW15

    R90 is at the bottom back of the board, beside an RF PA, test point XW33

    All test points are beneath the SIM slot, check if anything is stuck between them to short anything out

    All sensors are 0201 components, they are extremely small, almost impossible to work on
     
  15. Newtons Apple macrumors Core

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #15
    From what I read it is not a specific temp. So walk outside and the second the cold air hits the screen it goes unresponsive. Other have to stay out longer.
     
  16. Shark5150 macrumors 65816

    Shark5150

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    Location:
    Dallas, Texas
    #16
    There ya go. Obviously there are sensors. Research before spouting off.
     
  17. BugeyeSTI macrumors 68030

    BugeyeSTI

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    Location:
    Arizona
    #17
    There are several temperature sensors used in the iPhone, as Tromboneaholic astutely pointed out.
     
  18. Newtons Apple macrumors Core

    Newtons Apple

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    Jacksonville, Florida
    #18
    If it were your iPhone X, I am betting it would be an issue to YOU!
     
  19. nafai23 thread starter macrumors regular

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    Apr 13, 2008
    #19
    Hmm. That makes more sense.
     
  20. csurfr macrumors 68020

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    Dec 7, 2016
    Location:
    Seattle, WA
    #20
    Absolutely right. If I leave my building where it's probably 70 or so inside and walk outside to where it's 45-50 the screen indeed has a little bit of an issue registering touch. After about 10-15 seconds or so it works as advertised again.
     
  21. Newtons Apple macrumors Core

    Newtons Apple

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    #21
    You got to wonder what can cause this issue so quickly. Glad Apple is working on it.
     
  22. csurfr macrumors 68020

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    Dec 7, 2016
    Location:
    Seattle, WA
    #22
    Yeah, the first time I experienced it I just assumed something was a bit off with my screen. I’ll take an upcoming software fix over having to replace my week old iPhone X any day.
     
  23. Technarchy macrumors 604

    Technarchy

    Joined:
    May 21, 2012
    #23
    Was about 30 degrees Fahrenheit this morning and I had no issue, but I bet it’s a pain in the ass.

    Hopefully a firmware update resolves this quickly. Real winter weather will be here soon.
     
  24. chfilm macrumors 68000

    chfilm

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    Location:
    Germany
    #24
    I couldnt agree more.
     

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