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The fact I can’t use my phone outdoors sure makes any other worries I had about the X seem silly.

N

nafai23

macrumors regular
Original poster
Notch? Face ID? Screen size?

While digging through threads leading up to the x release I never thought phone not working in the cold would be the deal breaker.

I needed to make an emergency text from a park this morning and couldn’t do it.

Sure they say it’s software, well see. I don’t buy it.
 
nafai23 said:
Notch? Face ID? Screen size?

While digging through threads leading up to the x release I never thought phone not working in the cold would be the deal breaker.

I needed to make an emergency text from a park this morning and couldn’t do it.

Sure they say it’s software, well see. I don’t buy it.
Click to expand...

You already bought it.

This is part of the price for cutting edge tech. Apple will get this fixed in the next update. Strange how some say their does not work in the cold and other say theirs is not effected. Strange indeed.
 
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It was about 29F last night and my husband and I were out and about on a “date night” and his iPhone X worked perfectly fine. So whatever this glitch is, it apparently doesn’t affect all iPhone X’s.

Personally, I’d return one that has this affliction rather than take a chance on a software fix. Samsung issued a software fix for something I still believe to be a hardware issue and I can’t say I’m entirely content with the results that I’ve had to live with. It involves a compromise in my usage that I find unpalatable, namely that I can use the display only in Adaptive mode which is highly saturated.

So I decided going forward from that experience, if a certain kind of issue affects some devices but not all or even a majority, I am not trusting the excuse of it being a software issue anymore. Even if it turns out to be true, I just can’t bring myself to bet real hard earned money on it. I’d return and either wait out the issues or play the lottery, so to speak.

My husband and I both returned Pixel phones. There are some issues they claim can be solved by software fixes but we weren’t confident everything that has been cropping up on these phones could. Or that the fixes wouldn’t involve irritating compromises, like one that results in the stereo speakers playing at unequal volumes. My particular Pixel 2 had some issues recording video. The number of Pixel 2s sold is likely not very large, but there have been a disquietingly high number of issues reported and our own individual experience with these phones lead me to believe there was a bit of lack of attention to detail for this product release.

After getting ample opportunity to use my husband’s iPhone X, I’m very impressed by how nice it is. I’m now interested in getting one for myself eventually, perhaps after the holidays and holiday bills are paid. It does not seem at all like a poorly designed or poorly built device, nor is there evidence of lack of attention to any particular area even in the issues being reported. It is to be expected in a production run as huge as any iPhone model has, there will be defects.
 
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Newtons Apple said:
You already bought it.

This is part of the price for cutting edge tech. Apple will get this fixed in the next update. Strange how some say their does not work in the cold and other say theirs is not effected. Strange indeed.
Click to expand...

Yeah, I am one of those not affected; it has been about -10 to -20 C since I received my X on November 3rd - it even was delivered to me cold after being in the unheated back of the delivery truck for who knows how long. Hopefully they fix this soon for those having this glitch!
 
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The fact that it isn't affecting everyone has me more than a little concerned that it may not be software. I've tried to create the issue more than a few times here over the last couple of days...nadda. (dipped down to -11C, 0C at the moment).

That Apple has acknowledged the issue does give me some comfort - one way or another, they'll get it fixed. I just hope it can be remedied with software.
 
nafai23 said:
That would imply there is some sort of temperature sensor.... there is not.
Click to expand...

There must be some kind of internal temp sensor - my previous iPhones have gone into OVERHEAT mode (with accompanying dialog box) when placed directly in the sun for too long.

It might not be exposed in the API, but something is reporting internal temp[?]
 
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D.T. said:
There must be some kind of internal temp sensor - my previous iPhones have gone into OVERHEAT mode (with accompanying dialog box) when placed directly in the sun for too long.

It might not be exposed in the API, but something is reporting internal temp[?]
Click to expand...
iPhones have several. From ifixit:
There are five of them. One is in the battery, the rest are in several locations

R108 is at almost top of the board, test point XW9

R110 is beside the main camera connector, test point XW11

R57 is beside the A6 chip, test point XW15

R90 is at the bottom back of the board, beside an RF PA, test point XW33

All test points are beneath the SIM slot, check if anything is stuck between them to short anything out

All sensors are 0201 components, they are extremely small, almost impossible to work on
 
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CharlesShaw said:
Just curious, in case it affects me before they resolve this. What was the temperature? How long was the X in the cold before you tried to use it?
Click to expand...

From what I read it is not a specific temp. So walk outside and the second the cold air hits the screen it goes unresponsive. Other have to stay out longer.
 
tromboneaholic said:
iPhones have several. From ifixit:
There are five of them. One is in the battery, the rest are in several locations

R108 is at almost top of the board, test point XW9

R110 is beside the main camera connector, test point XW11

R57 is beside the A6 chip, test point XW15

R90 is at the bottom back of the board, beside an RF PA, test point XW33

All test points are beneath the SIM slot, check if anything is stuck between them to short anything out

All sensors are 0201 components, they are extremely small, almost impossible to work on
Click to expand...
There ya go. Obviously there are sensors. Research before spouting off.
 
Newtons Apple said:
From what I read it is not a specific temp. So walk outside and the second the cold air hits the screen it goes unresponsive. Other have to stay out longer.
Click to expand...

Absolutely right. If I leave my building where it's probably 70 or so inside and walk outside to where it's 45-50 the screen indeed has a little bit of an issue registering touch. After about 10-15 seconds or so it works as advertised again.
 
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csurfr said:
Absolutely right. If I leave my building where it's probably 70 or so inside and walk outside to where it's 45-50 the screen indeed has a little bit of an issue registering touch. After about 10-15 seconds or so it works as advertised again.
Click to expand...

You got to wonder what can cause this issue so quickly. Glad Apple is working on it.
 
Newtons Apple said:
You got to wonder what can cause this issue so quickly. Glad Apple is working on it.
Click to expand...

Yeah, the first time I experienced it I just assumed something was a bit off with my screen. I’ll take an upcoming software fix over having to replace my week old iPhone X any day.
 
Was about 30 degrees Fahrenheit this morning and I had no issue, but I bet it’s a pain in the ass.

Hopefully a firmware update resolves this quickly. Real winter weather will be here soon.
 
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nafai23 said:
Notch? Face ID? Screen size?

While digging through threads leading up to the x release I never thought phone not working in the cold would be the deal breaker.

I needed to make an emergency text from a park this morning and couldn’t do it.

Sure they say it’s software, well see. I don’t buy it.
Click to expand...
I couldnt agree more.
 
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