After 5 long arduous years with AT&T, I finally made the plunge to another carrier as of last night's preorder (Sprint in my case). AT&T has proven over the last few years to be a company focused on anything other than great services and customer focus. Looking back it's a shame to see how much we've regressed over the last 5 years (summary below), when we could be so much further ahead. Summary (approximate dates): Jun 2010 - AT&T pulls the plug on it's unlimited data plans Jun 2010 - Forces users on unlimited plan who want to take advantage of data tethering to switch to a capped plan and lose their unlimited data entirely Jan 2011 - Elimination of $5 dollar texting plan option, forcing new customers to the $10 minimum plan regardless of texting needs Jul 2011 - Announces throttling data users on their "grandfathered" Unlimited Data plan beginning October 1 Aug 2011 - AT&T announces elimination of $10 texting plan, forcing new customers to the $20 unlimited plan regardless of texting needs Mar 2012 - It is learned that AT&T will not allow mobile hotspot support on the new iPad May 2012 - Raises international data plan minimum fee along with overage charges Aug 2012 - Announces they will restrict the use of FaceTime over cellular, only to allow access to users paying for their premium mobile share plan More important than the minutia of it all, 5 years later I have less service for more money. I've grown exhausted with it all and last night decided to vote with my wallet. I'm curious who else decided to jump ship and to what carrier?