The operation can’t be completed because an unexpected error occurred (error code -36).

Discussion in 'OS X Yosemite (10.10)' started by briangoh, Dec 6, 2016.

  1. briangoh, Dec 6, 2016
    Last edited: Dec 6, 2016

    briangoh macrumors newbie

    briangoh

    Joined:
    Dec 6, 2016
    #1
    Dear friends,
    I have a problem with deleting some items from the Trash, and when try to delete these items it gives me this error: The operation can’t be completed because an unexpected error occurred (error code -36).

    anyone help on this please
     
  2. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #2
    Your hard drive likely has a corrupted directory.

    Boot into Recovery mode by booting while holding down Command-R. Then choose Disk Utility. Click on the top line on the upper left which will probably show the name of the manufacturer of the hard drive. Then look at the bottom right of the window and see what it says under S.M.A.R.T. status. If it is anything but "verified", your hard drive is dying and needs to be replaced.

    If the S.M.A.R.T. status is "verified" you drive is physically okay, but may be corrupted. Click on Repair Disk see if it shows any errors which it repairs.

    If it shows no errors, or repairs then, click on the next line at the top left which is likely "Macintosh HD". Run repair disk again and see if it finds errors and repairs them.

    If Repair Disk finds errors it cannot repair, report back here.

    Otherwise reboot normally and see if you can now empty the trash.
     

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