There is something you should know...

Discussion in 'iPhone' started by sevimli, Sep 14, 2012.

  1. sevimli macrumors 6502a

    Joined:
    Jun 26, 2007
    #1
    I keep trying, but getting this error:




    I am ATT Premier customer, I have a FAN account, I guess this is giving all the trouble!
     
  2. ilko macrumors member

    ilko

    Joined:
    Feb 12, 2003
    Location:
    The Highest Point on Manhattan
    #2
    Have you tried the Apple Store online? I just placed my order without a hitch.
     
  3. AMGCLK65 macrumors member

    Joined:
    Jul 21, 2010
    #3
    same problem here.
    and att premier is down i guess.
     
  4. Acevesx macrumors regular

    Joined:
    Jan 15, 2008
  5. sevimli thread starter macrumors 6502a

    Joined:
    Jun 26, 2007
    #5
    apple.com no go (getting this error above)
    apple store app no go (no additional line option)
    att premier no go (site is down)

    WTF!
     
  6. det2004 macrumors 6502

    Joined:
    Aug 20, 2007
    #6
    I got this message when trying to preorder a Verizon IP5 with a new account. :(

    Currently on at&t and was planning on switching to Verizon. There shouldn't be any reason why I would have to pay a deposit.
     
  7. romeo.xk macrumors 6502a

    Joined:
    Mar 26, 2009
    #7
    Guys, I was having the same problem, but I was able to get my order in using the iPhone app... It was a bit slow, but I already got my confirmation email. (ATT FAN acc...)
     
  8. AMGCLK65 macrumors member

    Joined:
    Jul 21, 2010
    #8
    Its ********...

    ----------

    apple app? or att app?
     
  9. Kilo-9 macrumors member

    Joined:
    Oct 13, 2011
    Location:
    Pittsburgh, PA
    #9
    I got the same error message...trying to add a line to an existing Family Talk plan. The apple store app didn't give me the option of adding a new line to an existing account. It only offered me to upgrade the current iPhone or change carriers. Mine is also a FAN account.
     
  10. sevimli thread starter macrumors 6502a

    Joined:
    Jun 26, 2007
    #10
    there is no option for adding additional line :(

    Otherwise I need to pay $250 early update fee plus $199 iphone, and $36 upgrade fee etc.
     
  11. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #11
    That's strange. I have a FAN on my AT&T account (20% discount) and it went through just fine for me. Ordered online through store.apple.com.

    Was a deposit required when you first opened your account?
     
  12. ScubaCinci macrumors 65816

    ScubaCinci

    Joined:
    Jul 11, 2008
    Location:
    Cincinnati OH
  13. mr1581 macrumors 6502

    Joined:
    Jun 21, 2007
    #13
    in the same boat... on hold for 24 min. with att cust service...and already had gotten disconnected twice.... now music has stopped and its just silence..but still connected... and i'll i want to do is go to bed.. i have to wake up at 630 anyway
     
  14. Kilo-9 macrumors member

    Joined:
    Oct 13, 2011
    Location:
    Pittsburgh, PA
    #14
    No.
     
  15. AMGCLK65 macrumors member

    Joined:
    Jul 21, 2010
    #15
    adding a line is getting the back seat from att
     
  16. cmoski macrumors member

    Joined:
    Jun 19, 2010
    #16
    Still trying to hit the AT&T Premier site.. Anyone having any success here?
     
  17. romeo.xk macrumors 6502a

    Joined:
    Mar 26, 2009
    #17
    Apple app
     
  18. Kilo-9 macrumors member

    Joined:
    Oct 13, 2011
    Location:
    Pittsburgh, PA
    #18
    The apple online store is now listing "available to ship in 2 weeks." Bummer.
     
  19. mainomega macrumors 6502

    Joined:
    Jun 5, 2007
    #19
    SAME HERE !

    FAN w/ 22%

    Line 1 - 4s
    Line 2 - 4S (Just upgraded to Preorder 5 $449)

    I want to add a third line (only way to do it is through apple.com or att.com) but i'm getting the deposit error. I had tried a dummy run earlier today and got no such thing.

    Are you guy porting a number for the third line ?
     
  20. sevimli thread starter macrumors 6502a

    Joined:
    Jun 26, 2007
    #20
    doesn't give you an option to add extra line! :mad:
     
  21. mr1581 macrumors 6502

    Joined:
    Jun 21, 2007
    #21
    well...just got disconnected for 3rd time on 611.... this time after 29min.. so i've spent 52min total on hold with them... fml
     
  22. Acevesx macrumors regular

    Joined:
    Jan 15, 2008
    #22
    damn you at&t orders have slipped to two weeks now :(
     
  23. noteple macrumors 65816

    Joined:
    Aug 30, 2011
    #23
    Adding line or new service needs a credit check.

    If the check cannot complete with a thunbs up (servers may be swamped)
    you would get that type of message
     
  24. mr1581 macrumors 6502

    Joined:
    Jun 21, 2007
    #24
    once premier comes back up...we should be able to order through apple again...so still should get it on the right day
     
  25. romeo.xk macrumors 6502a

    Joined:
    Mar 26, 2009
    #25
    On previous years it took me a while to place my order, their site was down, just like it is now, this was my first time using the app, but I was not having any luck with apple.com or att.com, don't give up... (heck, it took me 13 hours none stop to place my order for my iPhone 4 on release day :( )
     

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